Re: [VoiceOps] Caller ID Spoofing Fraud

2022-01-25 Thread Mark Wiles
Having been down this path.. yes sir. -Original Message- From: VoiceOps On Behalf Of Nate Burke Sent: Tuesday, January 25, 2022 10:11 AM To: voiceops@voiceops.org Subject: [VoiceOps] Caller ID Spoofing Fraud One of my customers is having his Caller ID number spoofed when a fraudster ca

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Mark Wiles
Metaswitch +1 From: VoiceOps On Behalf Of Matthew Crocker Sent: Friday, December 17, 2021 3:49 PM To: Peter Rad ; voiceops@voiceops.org Subject: Re: [VoiceOps] Vendor Pros\Cons We were a VocalData (aka Tekelec T6k, aka Genband M6, aka Broadsoft M6) shop that migrated to Broadworks. We moved f

Re: [VoiceOps] Can't Figure This Scam Out

2021-11-11 Thread Mark Wiles
This Scam Out Pest control and locksmith services are very ripe for fraud, and in fact are often sold/advertised in a pretty sleazy way. Schools are confusing, unless they're trying to capture something to do with for-pay private schools. On Thu, Nov 11, 2021 at 9:35 AM Mark Wiles

Re: [VoiceOps] Can't Figure This Scam Out

2021-11-11 Thread Mark Wiles
I’ve been seeing a similar issue in the past week or so with a pest control business we provide services for… they’re getting calls that were meant to be for other pest control businesses. It’s starting to look like it’s related to TNs seen in web searches… and in call cases, the TNs are not tho

Re: [VoiceOps] Calls Not Reaching Us

2021-10-27 Thread Mark Wiles
But there-in is the pain-in-the-butt factor… Getting an orig customer to call their carrier and report such issues… “hey, it’s not my problem… the phone call should work… why should I call (insert carrier name) “Verizon” and sit on hold for 48 minutes to complain about an issue…” There

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-29 Thread Mark Wiles
While we all might love to know what they’ve done to TRY to mitigate the issue; it’s reasonable to assume that they’d be fairly quiet about what they’re doing/trying to do. Right now, I’d rather them keep a low profile and simply get the issue addressed. You know they’re hemorrhaging customers

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-27 Thread Mark Wiles via VoiceOps
I have been asking myself that question all day… how is this not somehow covered on the news somewhere? From: VoiceOps On Behalf Of Carlos Alvarez Sent: Monday, September 27, 2021 8:04 PM To: Voiceops.org Subject: Re: [VoiceOps] Bandwidth - Monday Outage I never watch news, but I would have

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-27 Thread Mark Wiles via VoiceOps
I was unofficially told via contacts, yes, DDoS. Feds involved. From: VoiceOps On Behalf Of David Wessell Sent: Monday, September 27, 2021 1:39 PM To: voiceops@voiceops.org Subject: [VoiceOps] Bandwidth - Monday Outage Is anyone getting anything out of BW? Almost all of our DID’s have been unsa

Re: [VoiceOps] Bandwidth East Coast Issues

2021-09-25 Thread Mark Wiles via VoiceOps
Hmmm... DoS? -Original Message- From: VoiceOps On Behalf Of Peter Beckman via VoiceOps Sent: Saturday, September 25, 2021 4:49 PM To: VoiceOps Subject: Re: [VoiceOps] Bandwidth East Coast Issues Spoke too soon, Inbound SBCs are now timing out again as of 20:45:38 UTC. Monitoring these

Re: [VoiceOps] Strange Inbound Verizon Issues

2021-08-17 Thread Mark Wiles
Thanks, but that doesn’t seem to fit the issue of what’s going on, from what I can tell. Next? 😊 From: mgraves mstvp.com Sent: Tuesday, August 17, 2021 1:32 PM To: Mark Wiles ; VoiceOps@voiceops.org Subject: RE: Strange Inbound Verizon Issues https://www.androidauthority.com/verizon

[VoiceOps] Strange Inbound Verizon Issues

2021-08-17 Thread Mark Wiles
We are seeing an issue involving Verizon... wanted to see if anyone had thoughts... or if Verizon's monitoring here... The problem seems to be happening only in FL, but I could be wrong about that. A Verizon customer calls a TN we have via Inteliquent. They get the following intercept message:

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-11 Thread Mark Wiles
UDP doesn't matter. It's not part of the whole > conversation, unless your switch cares that all communications continue to > come from the source port. It's connectionless. > TCP 5060 isn't even listening on our switches. > So, maybe you're doing SIP over TCP? > O

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-10 Thread Mark Wiles
Yes, I think the softphone client does use TCP. -Original Message- From: Peter Beckman Sent: Thursday, June 10, 2021 4:07 PM To: Mark Wiles Cc: Dovid Bender ; voiceops@voiceops.org Subject: Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data u SIP here

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-10 Thread Mark Wiles
ommunity.metaswitch.com%2fsupport%2fsolutions%2farticles%2f7607855-product-advisory-perimeta-and-sip-application-level-gateways-algs&c=E,1,y0GVFh4InJbiGA_p7LsIOQ53DOKFu20uC7tzS2O0aprTQyEoSEYfcuCoPnEPgoDIKx6FG9ffmXeQPB5RVGEhzUKd-y_ZSrmXJR4DmkX-uw,,&typo=1>- On 6/10/21 9:18 AM, Mark Wiles

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-10 Thread Mark Wiles
DmkX-uw,,&typo=1>- On 6/10/21 9:18 AM, Mark Wiles wrote: Hi Dovid, So just thinking about this… granted, there wasn’t SIP traffic for “X” amount of time… but there would have been RTP… so wouldn’t that have been seen as traffic? Hmmm… but as soon as I typed that, SIP traffic’s on one po

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-10 Thread Mark Wiles
, Meta would have run into this before and had “recommendations” to address this. I’ll bounce your thoughts off of them. Thanks! Mark From: Dovid Bender Sent: Thursday, June 10, 2021 8:47 AM To: Mark Wiles Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] "Timeout" on VoIP call

[VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-09 Thread Mark Wiles
If there’s a Verizon cellular data guru monitoring here, I’d love to get your insight! Otherwise, let me toss this out to the group for thoughts and opinions please… We’re a Metaswitch shop, and use their MaX UC mobile softphone client (iPhone/Android). We had a customer using the MaX UC clien

Re: [VoiceOps] 3CX Trunk Unregistering

2020-09-02 Thread Mark Wiles
Back some time ago, we had a customer using 3CX to our Metaswitch… somewhat similar issues. Every time their 3CX had a hiccup, they too expected us to fix their issue… we could prove via capture it wasn’t us. We tried everything we could come up with… no luck. Finally suggested they engage 3CX

Re: [VoiceOps] Comcast - Data Side?

2020-08-14 Thread Mark Wiles
Correct… but we’re looking for a Comcast engineer to step in an help moving forward. From: Ross Tajvar Sent: Friday, August 14, 2020 1:53 PM To: Mark Wiles Cc: VoiceOps Subject: Re: [VoiceOps] Comcast - Data Side? Traceroutes in both directions during the problem period will make this much

[VoiceOps] Comcast - Data Side?

2020-08-14 Thread Mark Wiles
Anyone from Comcast monitoring here? I know it's a long shot; but, we have a wholesale partner in GA that resells our hosted services. They have Comcast internet in their office, and many of their customers also use Comcast. Within the past few weeks, they've started having degradation of voice

Re: [VoiceOps] unusual attempts of calls to 60547290XX

2020-03-29 Thread Mark Wiles
Traffic pumping. From: VoiceOps on behalf of Kent Adams Sent: Sunday, March 29, 2020 10:46:21 AM To: Voiceops.org Subject: Re: [VoiceOps] unusual attempts of calls to 60547290XX Izzy, Northern Valley Communications is pretty frequently the destination when a P

Re: [VoiceOps] SIP Credential Strength / Domestic Fraud

2019-12-13 Thread Mark Wiles
What's the famous line? "Follow the money" -Original Message- From: VoiceOps On Behalf Of John Levine Sent: Friday, December 13, 2019 1:48 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] SIP Credential Strength / Domestic Fraud In article <20191213175459.GD1788@tlaquepaque.localdom

[VoiceOps] AT&T LRN Issue?

2019-05-29 Thread Mark Wiles
Anyone from AT&T monitoring here? We have a customer that some AT&T customers cannot dial. I'm guessing it's related to a stale LRN. We ran into this recently with Windstream, and it was a bear to get addressed... but they finally did and admitted the error on their end. Or... anyone have a g

[VoiceOps] Windstream Translations?

2019-05-14 Thread Mark Wiles
Anyone with Windstream, involved in translations, watching here and available for a Windstream problem? Thanks! Mark ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] International call "looping" post-call?

2019-04-18 Thread Mark Wiles
NSA node, where they’re listening to the calls. I’m personally more of the mindset it’s some questionable ULC in the path that needs to be removed. Mark From: mgraves mstvp.com Sent: Thursday, April 18, 2019 2:22 PM To: Mark Wiles ; voiceops@voiceops.org Subject: RE: International call

[VoiceOps] International call "looping" post-call?

2019-04-18 Thread Mark Wiles
A customer came to me with a somewhat strange problem. He reports they'll be on a phone call to Jamaica (or other World Zone 1 / International destination). The called party will end the call... and he'll report hearing the last 15-30'ish seconds of the conversation "looped". It almost sounds l

[VoiceOps] AT&T Local LRN Issue - Maybe?

2019-03-25 Thread Mark Wiles
Anyone with AT&T local’ish to Charlotte NC that could help with what appears to be stale LRN that’s causing a customer to go nuts? Thanks! Mark mwi...@akabis.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.n

[VoiceOps] AT&T PRI down in Vero Beach FL - anyone with AT&T awake?

2018-11-16 Thread Mark Wiles
We have a AT&T PRI that’s down in Vero Beach FL for municipality and we’re unable to get anyone with AT&T to assist. Any one on list that has valid afterhours contact info? Thanks! Mark ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.ne

[VoiceOps] Anyone from TMO monitoring?

2017-12-01 Thread Mark Wiles
Is anyone from T-Mobile monitoring? We're running into an issue where a call that's handed-off to TMO gets back a "480 Temporarily not available", of course failing the call. I've compared a call where this isn't happening with a call where it is, and the only thing I see different (other t

[VoiceOps] Possible Windstream - Broadsoft misconfiguration?

2017-09-21 Thread Mark Wiles
Hey all, Anyone on here that's part of Windstream's Broadsoft deployment group? We're running into a problem where it appears there could be a misconfiguration on a switch. In the initial INVITE message we're receiving, the Diversion header contains the To number - and this is causing our Metasw

[VoiceOps] US Cellular - CPN showing as 1206, dropping after 21 seconds

2017-07-24 Thread Mark Wiles
Anyone from US Cellular on here? We're seeing calls coming in with the CPN showing as "1206", and the calls always drop after 21 seconds. We've been able to determine, after talking to the callers, that they're US Cellular customers. Anyone else seeing this or heard of it? About to drive one

Re: [VoiceOps] Multicast Paging Device

2017-03-24 Thread Mark Wiles
We’ve had success with the SNOM PA-1, in addition to the Algo. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of David Wessell Sent: Thursday, March 23, 2017 5:26 PM To: Robert Johnson Cc: VoiceOps (voiceops@voiceops.org) Subject: Re: [VoiceOps] Multicast Paging Device

[VoiceOps] T-Mobile

2016-10-20 Thread Mark Wiles
Any T-Mobile folk monitor this thread? If so… question off list please… mwi...@akabis.com Thanks! ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

[VoiceOps] CenturyLink issues with echo in Des Moines IA area

2016-04-06 Thread Mark Wiles
Anyone know anything about CenturyLink issues in the Des Moines IA area involving echo on their landline services? Thanks, Mark ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Level 3 Outage

2015-12-15 Thread Mark Wiles
Maybe all clear now? Customers reporting restored services. -Original Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Tony Sent: Tuesday, December 15, 2015 2:30 PM To: Michael Jacobs Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Level 3 Outage Yes can conf

Re: [VoiceOps] Level 3 Outage

2015-12-15 Thread Mark Wiles
I’m having some customers that seem to be reporting L3 issues. No other details. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Michael Jacobs Sent: Tuesday, December 15, 2015 2:26 PM To: voiceops@voiceops.org Subject: [VoiceOps] Level 3 Outage Anyone having Level 3

Re: [VoiceOps] White Label Metaswitch

2015-12-03 Thread Mark Wiles
Colton, We’re a White Label Metaswitch shop… If you’d like to contact me off-list, please do! Thanks, Mark Mark Wiles mwi...@akabis.com VP of Engineering Akabis, Inc. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Kyle mcGinnis Sent: Thursday

Re: [VoiceOps] Which Softswitch?

2015-06-20 Thread Mark Wiles
I'm a big Metaswitch fan myself. On Sat, Jun 20, 2015, 7:36 AM David Wessell wrote: > We utilize CSRP http://www.evaristesys.com/ and I believe it meets all of > your listed requirements. We've been quite happy with it. > > Thanks > David > > On Sat, Jun 20, 2015 at 2:39 AM, Greg Lipschitz < > g

Re: [VoiceOps] Wholesale Orig Provider with Low DID MRC and LNP Fees

2015-06-19 Thread Mark Wiles
We're a wholesale provider... only wholesale. Mark www.akabis.com -Original Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Ryan Finnesey Sent: Friday, June 19, 2015 2:41 PM To: Alex Balashov; voiceops@voiceops.org Subject: Re: [VoiceOps] Wholesale Orig Provid

[VoiceOps] Toll Free - Strange CPN

2015-06-16 Thread Mark Wiles
Good morning all, Anyone seeing a large influx of inbound toll-free calls with strange calling party numbers… such as +669… usually having 11-13 digits? Thanks! Mark ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/

Re: [VoiceOps] What is your favorite line of IP Phones and Why?

2015-03-26 Thread Mark Wiles
We’ve had good luck overall with Aastra (now Mitel). Found it to be very flexible on availability of softkeys… customers like to have lots of them. So far, their new’ish 6867i has been great to work with on the MetaSwitch platform. ___ VoiceOps maili

[VoiceOps] Comcast Voice Engineer?

2014-07-22 Thread Mark Wiles
7;s little I can do as we're not a Comcast peer or customer. Off-list input welcomed! J Mark <http://www.akabis.com/> akabis_logo_small Mark Wiles, Vice President of Engineering, Akabis, Inc. www.Akabis.com 866-312-1070 ext. 1003 | 336-358-5550 direct |