Re: [VoiceOps] Voice Peering

2023-10-25 Thread Matthew Crocker via VoiceOps
, October 25, 2023 at 5:08 PM To: Matthew Crocker Cc: Pinchas Neiman , Jawaid Bazyar , VoiceOps Subject: Re: [VoiceOps] Voice Peering CAUTION: This email originated from outside of Crocker. Do not click links or open attachments unless you recognize the sender and know the content is safe. This

Re: [VoiceOps] Voice Peering

2023-10-25 Thread Matthew Crocker via VoiceOps
can easily be done off line by CDR analysis. Sure you let a couple dozen calls in but you can pretty quickly find ‘$BAD_COMPANY’ and start rejecting their calls. The system would settle our fairly quickly From: Peter Beckman Date: Wednesday, October 25, 2023 at 12:04 PM To: Matthew Crocker

Re: [VoiceOps] Voice Peering

2023-10-25 Thread Matthew Crocker via VoiceOps
terminating carriers would need to export/upload (hacked BGP?) numbers they are willing to receive calls on to the peering proxy. Proxies can be spun up in various AWS/Azure/GoogleCloud VPS From: Pinchas Neiman Date: Wednesday, October 25, 2023 at 11:18 AM To: Jawaid Bazyar Cc: Matthew Crocker

Re: [VoiceOps] Voice Peering

2023-10-24 Thread Matthew Crocker via VoiceOps
> On Oct 24, 2023, at 9:13 PM, Peter Beckman via VoiceOps > wrote: > > CAUTION: This email originated from outside of Crocker. Do not click links > or open attachments unless you recognize the sender and know the content is > safe. > > > The challenge is how do you authenticate the end "c

[VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Matthew Crocker via VoiceOps
Hello, It is our practice to release numbers back to the original carrier when a customer cancels service and doesn’t port the number away. We have some residential customers that want to cancel service over the winter and have us retain the number so they can re-use it in the spring. I’

Re: [VoiceOps] Outbound Calls being marked as SPAM

2023-04-05 Thread Matthew Crocker via VoiceOps
M To: Matthew Yaklin Cc: Matthew Crocker , voiceops@voiceops.org Subject: Re: [VoiceOps] Outbound Calls being marked as SPAM CAUTION: This email originated from outside of Crocker. Do not click links or open attachments unless you recognize the sender and know the content is safe. Matt, That'

[VoiceOps] Outbound Calls being marked as SPAM

2023-04-05 Thread Matthew Crocker via VoiceOps
We have a customer whos outbound calls are being marked as SPAM by the terminating carrier. We are sending the calls out fully signed (STIR/SHAKEN) with attest ‘A’ and all of the propery identity headers. The terminating carrier is Comcast from what we can tell, does anyone have any tricks

Re: [VoiceOps] New Hosted PBX Platform?

2023-02-17 Thread Matthew Crocker via VoiceOps
Netsapiens. We moved from Broadworks. Customers love it On Feb 17, 2023, at 7:35 PM, Mike Hammett via VoiceOps wrote:  CAUTION: This email originated from outside of Crocker. Do not click links or open attachments unless you recognize the sender and know the content is safe. We have been

Re: [VoiceOps] Identity Header Test Tool

2022-07-03 Thread Matthew Crocker
My call to the Sinch TFN resulted in a valid Identity header. Calls to other TFNs received no identity header. Calls to Sinch 1-425 ## answer & disconnect immediately Thanks for setting this up 😊 From: VoiceOps on behalf of David Frankel Date: Sunday, July 3, 2022 at 11:13 AM To: voiceo

[VoiceOps] Establishing a new LRN

2022-06-03 Thread Matthew Crocker
Hello all, What is the process for establishing a new LRN in a LATA? We have 3 codes assigned to us for LATA 126 (413-200, 413-654, 413-370). I currently have an LRN 413-654-1234 assign to a switch. I need a new LRN (413-200-1234 ???) assigned to a new switch. All of my interconnect stu

Re: [VoiceOps] Carriers / TCR requiring NetNumber ID for SMS, even P2P

2022-05-04 Thread Matthew Crocker
. I don’t believe I will be receiving invoices from individual carriers (ala CABS) From: Peter Beckman Date: Wednesday, May 4, 2022 at 7:08 PM To: Matthew Crocker Cc: VoiceOps Subject: Re: [VoiceOps] Carriers / TCR requiring NetNumber ID for SMS, even P2P CAUTION: This email originated from

Re: [VoiceOps] Carriers / TCR requiring NetNumber ID for SMS, even P2P

2022-05-04 Thread Matthew Crocker
www.campaignregistry.com The process is quick,painless and a campaign costs a small one time fee ($4 I think) From: VoiceOps on behalf of Peter Beckman Date: Wednesday, May 4, 2022 at 5:09 PM To: VoiceOps Subject: [VoiceOps] Carriers / TCR requiring NetNum

Re: [VoiceOps] SS7 Landscape

2022-01-25 Thread Matthew Crocker
Can you order SS7 links directly to the tandem (f-links?). Should just be a internal cross connect in the building. Then you build ISUP routes for the tandem point code over the direct links with backups over your current A- links On Jan 25, 2022, at 1:15 PM, Mike Hammett wrote:  CAUTION:

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-04 Thread Matthew Crocker
Get a small SIP trunk from another provider. Order 1 DID from that provider for each physical office location. Register appropriate 911 information for the DID. Configure FreePBX to rewrite the CallerID to the appropriate DID for outbound 911 calls. You may be able to get new DIDs from Com

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Matthew Crocker
We were a VocalData (aka Tekelec T6k, aka Genband M6, aka Broadsoft M6) shop that migrated to Broadworks. We moved from Broadworks to Cisco PaaS (Broadworks) 4 years ago. I just purchased Netsapiens with their fully managed solution and will be migrating customers away from Cisco PaaS to N

Re: [VoiceOps] Bandwidth vs Inteliquent

2021-07-07 Thread Matthew Crocker
I’m a small Broadworks hosted PBX with about 5k devices attached. I use clearIP for all inbound and outbound calls. I’m running about $1100/month. Most of that is CNAM dips. Pricing is based on a per call/function with a $500/month minimum LCR, STIR/SHAKEN, anti-fraud, CNAM just to make a

Re: [VoiceOps] Bandwidth vs Inteliquent

2021-07-07 Thread Matthew Crocker
We use clearip.com for our fraud protection along with our Inteliquent trunks. ClearIP also handles our STIR/SHAKEN, LCR and CNAM -Matt From: VoiceOps on behalf of Colton Conor Date: Wednesday, July 7, 2021 at 4:26 PM To: Carlos Alvarez Cc: VoiceOps Subject: Re: [VoiceOps] Bandwidth vs I

Re: [VoiceOps] "Timeout" on VoIP call traversing Verizon data

2021-06-10 Thread Matthew Crocker
The acme/oracle way of doing Hosted NAT Traversal is to set the expire time down to 30 seconds and have the phones REGISTER every 30 seconds. The SBC eats the registration so it doesn’t overload the switch. If the CGN NAT drops the entry it gets recreated with the new registration in 30 sec

Re: [VoiceOps] USF is 33.4% for 2Q2021

2021-06-10 Thread Matthew Crocker
I tell my customers to complain to their congress critter if they don’t like the 33% tax on the services. It’s for the children after all…. From: VoiceOps on behalf of Paul Timmins Date: Thursday, June 10, 2021 at 12:38 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] USF is 33.4% for 2

Re: [VoiceOps] CSR BTN

2021-06-02 Thread Matthew Crocker
Depends on where the CSR is coming from. If coming from an RBOC I’ve always used it as an inventory of TNs and features. I’m mostly interested in the TNs so I ensure I don’t miss a number when porting.From non-RBOCs the CSR is essentially worthless as the information is incomplete or inv

Re: [VoiceOps] Outsourcing STIR/SHAKEN Setup

2020-08-31 Thread Matthew Crocker
ClearIP by Transnexus Get Outlook for iOS From: VoiceOps on behalf of Dovid Bender Sent: Monday, August 31, 2020 6:37:26 AM To: Voiceops.org Subject: [VoiceOps] Outsourcing STIR/SHAKEN Setup Hi, Does anyone have a recommendation for a c

Re: [VoiceOps] Carrier Robocall Blocking

2020-05-26 Thread Matthew Crocker
ClearIP from TransNexus https://transnexus.com/clearip/ From: VoiceOps on behalf of Calvin Ellison Date: Tuesday, May 26, 2020 at 8:53 PM To: "Voiceops.org" Subject: [VoiceOps] Carrier Robocall Blocking What solutions are people using to stop robocalls at the carrier level? We're dealing

Re: [VoiceOps] Three Digit Numbers

2020-03-24 Thread Matthew Crocker
Intelliquent testing is on 933 From: VoiceOps on behalf of Carlos Alvarez Date: Tuesday, March 24, 2020 at 11:21 AM To: "voiceops@voiceops.org" Subject: Re: [VoiceOps] Three Digit Numbers We're in the US, and yes 811 is the underground utility line, but I don't think any of our carriers wi

Re: [VoiceOps] Recommendation for End User Billing Service

2020-02-21 Thread Matthew Crocker
We use Rev.io which has worked well. It handles our Broadworks provisioning and CDRs. Also integrates with suretax and a bunch of other systems. On Feb 21, 2020, at 6:58 PM, Jeff Waddell wrote:  Are you using Freshbooks Classic or their new platform? We are on Classic (which I really like)

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Matthew Crocker
iaz Date: Monday, September 9, 2019 at 2:02 PM To: Victor C Cc: Matthew Crocker , Nick Olsen , "voiceops@voiceops.org" Subject: RE: [VoiceOps] Disclosing Restricted Caller ID to customer Cool, Looks like it is similar laws here in the USA too.. I stand corrected… https://www.federalreg

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Matthew Crocker
You don’t know if it really is harassment. Tell the customer you have the call details and will retain the data for 90 days. Have them call the police and open a case for harassment. The police can get a subpoena and request the call data. From: VoiceOps on behalf of Nick Olsen Date: Mond

Re: [VoiceOps] International (Non-US/Canada) Termination Providers

2019-04-05 Thread Matthew Crocker
I recommend ThinQ for international. Their LCR is pretty good and they have some nice fraud protection. On Apr 5, 2019, at 10:17 AM, Ivan Kovacevic mailto:ivan.kovace...@startelecom.ca>> wrote: Hello, We have been struggling to find good international routes. We mostly handle contact centre

Re: [VoiceOps] Hotel Phone

2019-04-04 Thread Matthew Crocker
You will also want to notify hotel security when a 911 call is placed.The 911 call still goes to the PSAP but a second connection goes to security so they can possibly respond. It also helps when security knows what is going on as the police/ambulance show up at the front door. From: Vo

Re: [VoiceOps] Hotel Phone System

2019-03-31 Thread Matthew Crocker
Have you thought about hanging Analog phones off a large ATA (Adtran TA5000) or a stack of Adtran TA924s? Buid a SIP trunk from Broadworks to the ATA and assign the TNs to the SIP trunk (Creating trunk users). You can then assign Broadworks services to the users (voicemail, etc). The SIP t

Re: [VoiceOps] Request for Opinions: High density ATA's

2019-03-21 Thread Matthew Crocker
Years ago I did something similar (college instead of hospital) with 200+ analog lines using a Zhone MALC. Originally I MGCPed them back to a Vocaldata/Tekelec T6000/Genband M6 and then converted them to SIP on a Broadworks switch. The Zhone MALC was a bit of a pain to configure but became c

Re: [VoiceOps] is there an Answering Service geared towards telecom industry ?

2018-11-27 Thread Matthew Crocker
ales person to give you specifics. -Matt From: Izzy Goldstein - TeleGo Date: Tuesday, November 27, 2018 at 4:22 PM To: Matthew Crocker Cc: "Voiceops.org" Subject: Re: [VoiceOps] is there an Answering Service geared towards telecom industry ? im looking for the answering service to se

Re: [VoiceOps] is there an Answering Service geared towards telecom industry ?

2018-11-27 Thread Matthew Crocker
Self Promotion: I own an Answering Service (50+ years) which operates along side our ISP (25 years) & ITSP. Your system can access APIs via standard protocols and Tx/Rx information What type of services are you looking for? From: VoiceOps on behalf of Izzy Goldstein - TeleGo Date: Tuesday

Re: [VoiceOps] Oracle (Acme Packet) help

2018-11-12 Thread Matthew Crocker
es, use something purely internal as Ryan suggests. On Mon, Nov 12, 2018 at 08:22:28PM +, Matthew Crocker wrote: > > Thanks everyone, reading up on LRT now. Going to read up on ENUM as well, certainly sounds easier to manage large datasets with. Easier to upload

Re: [VoiceOps] Oracle (Acme Packet) help

2018-11-12 Thread Matthew Crocker
7 PM To: "voiceops@voiceops.org" Subject: Re: [VoiceOps] Oracle (Acme Packet) help You can do this with local policy pretty easily. LRT is an option but I detest LRT. I would deploy enum before using LRT. On 11/12/2018 11:25 AM, Matthew Crocker wrote: Hello, Does anyone know if

[VoiceOps] Oracle (Acme Packet) help

2018-11-12 Thread Matthew Crocker
Hello, Does anyone know if I can do some basic call routing on an Acme Session Director? Basically I want to build a dialplan to route calls to various session-groups based on the SIP URI. Example: 911@* goes to SAG:EMERGENCY, 011*@* goes to SAG:INTERNATIONAL, +1*@* goes to SAG:LONGDIST

Re: [VoiceOps] Automatic 911 location updates

2018-10-26 Thread Matthew Crocker
Location information should be pushed to the phone via DHCP. The DHCP server can get option82 information from the PoE switch port. The phone should then include the information in an INVITE for emergency calls based on its dial plan. The carrier can pass the information through to the NG911 P

Re: [VoiceOps] LNP, tandems, etc.

2018-08-28 Thread Matthew Crocker
Mike You either need to connect to the other tandem or pay another carrier to get you there. It is the responsibility of the originating carrier to get the call to the terminating carriers switch. Depending on the call volume you should probably just route through your LD carrier On Aug 28,

Re: [VoiceOps] HD Voice / Wideband audio?

2018-08-15 Thread Matthew Crocker
Most of my traffic runs over Inteliquent and about 14% of that traffic is g722. I’m not seeing any g722 traffic through bandwidth.com or ThinQ -Matt -- Matthew Crocker Crocker Communications, Inc. President From: Colton Conor Date: Wednesday, August 15, 2018 at 9:45 AM To: Matthew Crocker

Re: [VoiceOps] HD Voice / Wideband audio?

2018-08-15 Thread Matthew Crocker
and the rest g711u -Matt -- Matthew Crocker Crocker Communications, Inc. President From: VoiceOps on behalf of Ryan Delgrosso Date: Wednesday, August 15, 2018 at 12:52 AM To: "voiceops@voiceops.org" Subject: Re: [VoiceOps] HD Voice / Wideband audio? Nope, becoming table stak

Re: [VoiceOps] CABS\Intercarrier Compensation Billing

2018-07-05 Thread Matthew Crocker
https://maccnet.com/ -Matt -- Matthew Crocker Crocker Communications, Inc. President From: VoiceOps on behalf of Mike Hammett Date: Thursday, July 5, 2018 at 2:26 PM To: Alex Balashov Cc: "voiceops@voiceops.org" Subject: Re: [VoiceOps] CABSIntercarrier Compensation Billing Right. I g

[VoiceOps] Cisco/Broadsoft PaaS

2018-06-28 Thread Matthew Crocker
-- Matthew Crocker Crocker Communications, Inc. President ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Verizon New England routing contact

2018-06-14 Thread Matthew Crocker
Inteliquent NOC was great, pushing the tickets with Verizon. It has been 24 hours now, just received an update that a DS-3 in Springfield, MA is causing the issue. Verizon dispatching a tech Thanks, -Matt -- Matthew Crocker Crocker Communications, Inc. President From: Paul Timmins Date

[VoiceOps] Verizon New England routing contact

2018-06-14 Thread Matthew Crocker
anyone on the phone to help resolve the issue. -Matt -- Matthew Crocker Crocker Communications, Inc. President ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

[VoiceOps] Retiring my Taqua T7000

2018-04-11 Thread Matthew Crocker
PIC2 Clocks & commons I think I have a PIC1 & clock cold spare as well -Matt -- Matthew Crocker Crocker Communications, Inc. President ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Broadworks call transfer destination lookup

2018-02-12 Thread Matthew Crocker
Sounds like selective call forwarding which is a premium license feature. Not really a database lookup but works You could also setup another sip feature server have bworks route to that, do the lookup and return a 302 moved temporarily back to the AS > On Feb 12, 2018, at 3:16 AM, Julien L

Re: [VoiceOps] Troubles with Comcast

2018-01-23 Thread Matthew Crocker
You probably need to work with your tandem provider to find out they are presenting the all circuits busy error On Jan 23, 2018, at 5:37 PM, Mike Hammett mailto:voice...@ics-il.net>> wrote: I apologize in advance for I am new to this level of voice. I'm sending calls to the local tandem and I'

Re: [VoiceOps] Broadworks / Merging calls with Voipmon

2018-01-22 Thread Matthew Crocker
Well, would you look at that. The 183 Session Progress from Broadworks -> Polycom has the header. VoipMon should be merging them together. I’ll dig deeper but I think it is an issue with the voipmon config at this point. Thanks for the help ☺ -Matt -- Matthew Crocker Croc

Re: [VoiceOps] Broadworks / Merging calls with Voipmon

2018-01-22 Thread Matthew Crocker
both calls in voipmon and merging works, just doesn’t merge auto-magically -Matt -- Matthew Crocker Crocker Communications, Inc. President From: VoiceOps on behalf of "Zilk, David" Date: Monday, January 22, 2018 at 4:11 PM To: Matthew Beckwell , "voiceops@voiceops.org" Su

[VoiceOps] Broadworks / Merging calls with Voipmon

2018-01-22 Thread Matthew Crocker
know of a way to get VoipMon to merge the calls into a single CDR/SIP Diagram? Is there a way to configure Broadworks to embed the original Call-Id in the new INVITE (Parent-Call-Id Header)? I’m running R20sp1 Thanks -Matt -- Matthew Crocker Crocker Communicat

Re: [VoiceOps] Local calling tariff database

2017-11-14 Thread Matthew Crocker
The NPANXX of the CallingParty sets the rate center. The rate center sets the list of all local NPANXX for the CalledParty. If the CalledParty NPANXX is in the list then it is a local call. LRN has nothing to do with it On Nov 14, 2017, at 6:54 PM, Alex Balashov mailto:abalas...@evaristesys.

Re: [VoiceOps] Local calling tariff database

2017-11-14 Thread Matthew Crocker
ting (billing trusts the Broadworks rating) and 7 digit dials when available. -Matt -- Matthew Crocker Crocker Communications, Inc. President On 11/14/17, 2:45 PM, "VoiceOps on behalf of Alex Balashov" wrote: Not for routing every single call out of a service pro

[VoiceOps] Netsapien reviews

2017-10-26 Thread Matthew Crocker
Hello, I’m a Broadsoft Broadworks shop but I’m looking at alternatives, Not a YUGE fan of Cisco… If you have an opinion on NetSapien as a HostedPBX platform (good, bad, ugly) please send to me on or off list. Thanks -Matt -- Matthew Crocker Crocker Communications, Inc. President

Re: [VoiceOps] Broadworks / High cost rate center blocking

2017-09-26 Thread Matthew Crocker
aci=JM 1 877 938 North America7 7 3 194 990 North America7 7 3 -Matt -- Matthew Crocker Crocker Communications

[VoiceOps] Broadworks / High cost rate center blocking

2017-09-23 Thread Matthew Crocker
cost NPA-NXXs in the Broadworks Network Server so the calls are marked as high cost / expensive? Then I can treat them as international and block or require an auth code. -Matt -- Matthew Crocker Crocker Communications, Inc. President ___ VoiceOps

[VoiceOps] CNAM lookup options for Broadowks (SIP or SOAP)

2017-06-30 Thread Matthew Crocker
the Calling-Name from ezcnam Does anyone on this list use a CNAM service with Broadworks (R20sp1)? If so, can you send me some contacts for ones that work? Thanks -Matt -- Matthew Crocker Crocker Communications, Inc. President ___ VoiceOps mailing

Re: [VoiceOps] How do you update/manage your notification contacts?

2017-06-01 Thread Matthew Crocker
need to maintain a notification list. -Matt -- Matthew Crocker Crocker Communications, Inc. President From: VoiceOps on behalf of Carlos Alvarez Date: Thursday, June 1, 2017 at 4:40 PM To: "voiceops@voiceops.org" Subject: Re: [VoiceOps] How do you update/manage your notificatio

Re: [VoiceOps] FCC Numbering Authorization Application?

2017-05-10 Thread Matthew Crocker
Does anyone have a list of companies that provide the TDM-SIP gateway interconnection? Verizon-MA only does TDM interconnection, I have a Taqua T7000 handling that but would prefer moving everything to SIP. -Matt -- Matthew Crocker Crocker Communications, Inc. President From: VoiceOps on

Re: [VoiceOps] in-house answering service solution

2017-03-07 Thread Matthew Crocker
Izzy I own a full featured answering service along with a Taqua T7000 & Broadworks. We can build a SIP trunk between our switches and you can forward calls to our service. Keep everything VoIP, no need to route through PSTN. We can bill you wholesale or bill your clients directly Please l

Re: [VoiceOps] media bypass question

2016-04-18 Thread Matthew Crocker
case of a dumb firewall (or worse a broken SIP ALG) you are risking one way audio problems if the Carrier SBC doesn’t handle RTP latching. — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com

Re: [VoiceOps] Virtualized SBC

2016-04-07 Thread Matthew Crocker
handle a flood of conference calling is not an easy task. It can be and will be in the future though. — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com > On Apr 7, 2016, at 11:04

Re: [VoiceOps] Virtualized SBC

2016-04-07 Thread Matthew Crocker
NFV is all about containers and micro services. It is unix all over again but in the cloud. Small containerized functions that do a specific task. Spun up in the cloud and linked together by an orchestration overlay. Personally I think it is a good thing — Matthew Crocker President

Re: [VoiceOps] VocalData/Tekelec/Genband T6000/M6 hardware available

2016-01-04 Thread Matthew Crocker
Wow, never thought the M6 would still be in use by so many people. I’ve received a bunch of requests for the hardware. So, basically they are gone already, if things fall through I’ll post again to the list. Thanks -Matt — Matthew Crocker President - Crocker Communications, Inc. Managing

[VoiceOps] VocalData/Tekelec/Genband T6000/M6 hardware available

2016-01-04 Thread Matthew Crocker
Matt — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/list

Re: [VoiceOps] Preventing random SIP connections to handsets

2015-11-20 Thread Matthew Crocker
We have a Calix ONT in our lab that is ‘on the internet’ for its voice VLAN. It gets rogue INVITES and rings constantly (every 5-10 seconds). Makes for a nice honeypot, source IPs go right into the ACL on the firewall — Matthew Crocker President - Crocker Communications, Inc. Managing

Re: [VoiceOps] Preventing random SIP connections to handsets

2015-11-20 Thread Matthew Crocker
> On Nov 20, 2015, at 3:27 PM, Alex Balashov wrote: > > On 11/20/2015 03:23 PM, Carlos Alvarez wrote: > >> That's the default for all the handsets, I believe. There are various >> options such as "accept only from proxy" or "only from registrar," but >> like I said it varies so it could be more

Re: [VoiceOps] Preventing random SIP connections to handsets

2015-11-20 Thread Matthew Crocker
" voIpProt.SIP.requestValidation.x.request=“INVITE” To require authentication of the registered line. voIpProt.SIP.requestValidation.x.method=“digest" voIpProt.SIP.requestValidation.x.request=“INVITE” — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, L

Re: [VoiceOps] Broadsoft SMS

2015-11-09 Thread Matthew Crocker
SMS is supported through their BroadCloud service. I believe if you have BroadWorks you can integrate this portion of BroadCloud as well. -Matt — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt

Re: [VoiceOps] Directory Assistance

2015-10-29 Thread Matthew Crocker
We send our to DashCS (now Bandwidth.com <http://bandwidth.com/>).They have worked well for years. — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com > On Oct 29, 2015

Re: [VoiceOps] Preventing calls to cell phones with guaranteed accuracy

2015-08-18 Thread Matthew Crocker
. IMHO, let them manually dial or find a list scrubbing company that actually works. — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com > On Aug 18, 2015, at 4:30 PM, Carlos Alvarez wr

Re: [VoiceOps] How to assure LNP accuracy as a small ITSP

2015-06-23 Thread Matthew Crocker
Get the phone bill from the end-user and pull a CSR to validate the information — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com > On Jun 23, 2015, at 4:11 PM, Carlos Alvarez wr

Re: [VoiceOps] Easy ways to measure PDD

2015-04-20 Thread Matthew Crocker
www.voipmonitor.org PDD charts and so, so much more. -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com > On Apr 20, 2015, at 5:11 PM, Peter Beckman wrote: >

Re: [VoiceOps] What is your favorite line of IP Phones and Why?

2015-03-26 Thread Matthew Crocker
> On Mar 26, 2015, at 11:45 AM, Colton Conor wrote: > > What is your favorite line of IP phones and why? What PBX or softswitch do > you use these line of phones with? > Polycom VVX phones, work well, solid and supported by our soft switch. Softswitch = Broadsoft Broadworks > I would love t

Re: [VoiceOps] SIP packet capture with index

2015-03-24 Thread Matthew Crocker
http://www.voipmonitor.org/ It works, it is awesome, it is inexpensive. Our techs live in voipmon to debug issues, awesome product. -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413)

Re: [VoiceOps] Broadworks R17Sp4 to R20 upgrade

2015-03-13 Thread Matthew Crocker
I upgraded from R17sp4 to R20sp1 without issue in January. Both were fully patched through December. Has been running great. -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413) 746-2760 F: (413) 746-3704 W

Re: [VoiceOps] CABS processing / billing

2015-02-10 Thread Matthew Crocker
n you say CDRs, are we talking DUF files from your tandem operator? > > On 2/10/2015 1:54 PM, Matthew Crocker wrote: >> >> I’m looking for a company that can help process my CABS. Eat up Verizon and >> switch CDRs then generate invoices to carriers.I was using Mid America

[VoiceOps] CABS processing / billing

2015-02-10 Thread Matthew Crocker
I’m looking for a company that can help process my CABS. Eat up Verizon and switch CDRs then generate invoices to carriers.I was using Mid American Computing Corp to handle my CABS and customer invoicing. I just switched all customer invoicing over to H2O and MACC doesn’t make sense for

Re: [VoiceOps] T1 Crossover Cable

2014-10-31 Thread Matthew Crocker
Straight through should be fine, that is all I’ve ever used coming out of an Adtran. remember, Cross-over Ethernet != Cross-over DS-1 cable -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413) 746-2760 F: (413) 746-3

Re: [VoiceOps] T1 Crossover Cable

2014-10-31 Thread Matthew Crocker
Cross over cable won’t have anything to do with the D channel. If the T1 comes up then the cable is fine. I.e. If both ends are getting timing & framing then the cable is good. For the D-channel down make sure you are setting both ends to the correct ISDN mode, D channel on 23 and all tha

Re: [VoiceOps] Looking for whitelabel IPTV provider

2014-09-05 Thread Matthew Crocker
t; not IPTV. You will probably have better luck on NANOG list. > > I have heard Skitter TV has an option. > > > On Thu, Sep 4, 2014 at 12:42 PM, Matthew Crocker > wrote: > > Hello, > > I have an opportunity to deliver FTTH to about 800 homes in local small

[VoiceOps] Looking for whitelabel IPTV provider

2014-09-04 Thread Matthew Crocker
Hello, I have an opportunity to deliver FTTH to about 800 homes in local small town. I’m looking for someone to provide TV service to the residents (RF overlay or IPTV). Does anyone know of a white label provider that can deliver service in Massachusetts?I can pick it up in Boston (1 S

Re: [VoiceOps] Broadsoft MoH

2014-08-21 Thread Matthew Crocker
On Aug 21, 2014, at 5:13 PM, Colton Conor wrote: > Basically I am looking for an ATA that has a line in port, and supported by > auto prov by Broadsoft DMS. If this ATA could also have a music server built > in where you could upload files and it could stream that back to the > Broadsoft that

Re: [VoiceOps] Solving port blocking issue @ softphone

2014-06-26 Thread Matthew Crocker
I added port 8060 to my SBC config and have the customer connect to either 5060 or 8060. Port 8060 will by pass a SIP ALG. My SBC (Acme Packet) still communicated to Broadsoft on 5060.It is an easy change to the acme sip-interface config sip-interface state

Re: [VoiceOps] Monitoring tools

2014-06-24 Thread Matthew Crocker
The voipmonitor dashboard provides a bunch of additional data. It shows you percentage of call results (200OK, 486 Busy, etc) you can also generate a lot of reports and have them update real-time. I have a report that sends an e-mail every time an International call is dialed. Wether it comp

Re: [VoiceOps] VoIP passive monitoring appliances or software - any recommendations?

2014-02-12 Thread Matthew Crocker
Broadsoft PacketSmart http://www.broadsoft.com/products/packetsmart/voippro/ -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com On Feb 12, 2014, at 4:03 PM, Max

Re: [VoiceOps] VoIP passive monitoring appliances or software - any recommendations?

2014-02-12 Thread Matthew Crocker
Take a look at http://www.voipmonitor.org/ pretty in-expensive and does a great job of capturing pcaps and SIP call detail -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matt...@crocker.com P: (413) 746-2760 F: (413) 746-3704 W: ht