On Aug 21, 2014, at 5:13 PM, Colton Conor <[email protected]> wrote:

> Basically I am looking for an ATA that has a line in port, and supported by 
> auto prov by Broadsoft DMS. If this ATA could also have a music server built 
> in where you could upload files and it could stream that back to the 
> Broadsoft that would be ideal. Seems like the Warp Plus will do the line in 
> stream back to the Broadsoft, but then doesn't have the ability to upload 
> songs and stream them back. Maybe the ATA I am asking for doesn't exist?
> 
> How are Broadsoft providers handling Music on hold today? Just one song at a 
> time? 

99% of my customers use the canned MOH that comes with Broadworks.   I have 1 
customer that uploads a song, it is horrible and entirely too loud but they 
like it.

> 
> 
> On Thu, Aug 21, 2014 at 4:10 PM, Colton Conor <[email protected]> wrote:
> Yes, however this solution and API would also require direct access to the 
> Broadsoft which we don't have. 
> 
> 
> On Thu, Aug 21, 2014 at 12:22 PM, oliver <[email protected]> wrote:
> On Thu, Aug 21, 2014 at 11:54 AM, Colton Conor <[email protected]> wrote:
> > I agree with your statement. However, Broadsoft should make it easier for
> > clients to upload their own DRM free music. Multiple files, multiple file
> > formats, and looping. If they supported that instead of requiring an
> > external ATA or system to do music on hold that would solve 90 percent of
> > the problems. Who really wants to login to the Broadsoft system and change a
> > song every day, week, or month? Its much easier to upload say 20 songs, and
> > have Broadsoft play them through them. Plus support current sound files like
> > .mp3. Yes, I know Broadsoft needs it in G711 ulaw for playback to the PSTN.
> > They should write a script to convert it for the user in the background.
> 
> Couldn't you upload a song and then rename it at the command line?
> Repeat this x times and then use cron to switch between them with
> symlinks pointing from the file Broadworks thinks is there?  A bit
> kludgey but free.
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