Re: ITUNES CRASHING

2017-11-23 Thread Julie Bedford
Hi Ronni Thanks for your suggestion. I did do this last night and the only plug-in was one belonging to the software upgrade I had downloaded earlier, so I trashed it plus the software I downloaded - trying to think of all the possible offenders. I re-started the Mac and iTunes still crashed

Re: ITUNES CRASHING

2017-11-23 Thread Ronda Brown
Hi Jewels, To rule out if a third party plug-in or script is the cause. Start iTunes in Safe Mode on your Mac, here is how. Hold down the Option and Command keys on your keyboard while you launch iTunes. iTunes will start in Safe Mode. You will be see a pop up message saying “iTunes is running

ITUNES CRASHING

2017-11-22 Thread Julie Bedford
Hi All, Wonder if anyone can assist. I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine until a few days ago. Now unable to open. I recall the same day this happened I downloaded a few upgrades from Ondesoft, being Itunes Converter and Audio Book Converter. Have tried a