Re: iPad No Internet Connection

2018-07-05 Thread Diana & Graham Stevens
We have two sources of WiFi. Normally we use the Time Capsule WiFi (better signal) but the BoB2 WiFi is also available. I still don’t understand why there was no attempt to connect. If there’s a problem normally you can see from the Ikon that it is searching. When the Internet was off this morn

Re: iPad No Internet Connection

2018-07-04 Thread Ronda Brown
Ok thanks Diana, I don’t suspect anything is wrong will your iPad, I would suspect it is your BoB2 Wi-Fi Network. What did you mean when you mentioned > Also I tried selecting our other network on BoB2,? Do you have two Wi-Fi networks? If so please give details. Regards, Ronni  Ronni Brown’s i

Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi John That’s not the problem. I swapped all our phones to iiNet (our ISP for ca 22 years) and in the process got the our system NBN ready including selecting a plan. Just waiting for them to get their act together. To save money we cancelled our second landline and transferred the modem to t

Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi Ronni Yes it’s been on Auto-Join since the beginning and I just checked to make sure it hadn’t changed. Also I tried selecting our other network on BoB2, put in the password and got the same error message. No pause while it thought about it, the error message appeared straight away. Regard

Re: iPad No Internet Connection

2018-07-04 Thread Ronda Brown
Hi Diana, On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi and Auto-Join? Your iPad, can remember network and login information so that you can automatically reconnect to that network when you're in range. If your device doesn't automatically join a captive Wi-Fi network, follow these steps

Re: iPad No Internet Connection

2018-07-04 Thread John Thompson
Hi Diana, It is quite possibly your provider giving you a little nudge to make the changeover to NBN. We had a similar problem with our internet dropping in and out quite regularly once the NBN became available in our area. Made the changeover and all is back to normal with an improved p

Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi again I am still rather concerned about the iPad, it wasn’t just disconnected, it did not appear to be trying to connect, either before or after the restart nor the reset of the Network Settings. There was no Ikon in the toolbar. Also I never saw the “No Internet Connection“ error message be

Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi Peter Yes I reset the Network settings, put the password in again. I also tried our other network (we use the Time Machine but the BoB2 modem network is also available) same result. Apple website had no other suggestions. However I have solved the problem. Apart from the iPad (which remained

Re: iPad No Internet Connection

2018-07-04 Thread Peter
Hi Diana, does the iPad recognise the available network in the Settings>Wifi screen? If so I presume having already Reset Network Settings, the previous pairing it had will have been removed. Please let us know answers to this question? Regards Pete > On 5 Jul 2018, at 7:23 am, Diana & Grah

iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Good morning all I was reading my email and one did not download properly. When I investigated I got the message “No Internet connection”. Computer and phone still have Internet Connection. I have Restarted and I have Reset the Network Settings. Still nothing. Is there anything else I can do?