Re: Trying to get a grip on how to handle bug reports.

2008-04-19 Thread Jan Zerebecki
On Sun, Apr 13, 2008 at 02:28:15PM -0500, James Hawkins wrote: > On behalf of the regular bugzilla moderators (of which there are very > few), I'll go over the policy we have in place to keep, or strive to > attain, a manageable bugzilla database. There are only a few > conditions that warrant aba

re: Trying to get a grip on how to handle bug reports.

2008-04-13 Thread Dan Kegel
James wrote: > If you'll actually read what I said, I made no threats, nor was I rude. IMHO the cumulative attitude of your comments, especially http://bugs.winehq.org/show_bug.cgi?id=11639#c18 Stop posting in a closed bug report! You've already been told to open a new bug report.. was in fact

Re: Trying to get a grip on how to handle bug reports.

2008-04-13 Thread James Hawkins
On Sun, Apr 13, 2008 at 2:01 PM, Alexander Dorofeyev <[EMAIL PROTECTED]> wrote: > > James Hawkins wrote: > > On Sat, Apr 12, 2008 at 5:14 PM, Kai Blin <[EMAIL PROTECTED]> wrote: > >> Hi folks, > >> > >> I seem to have done something wrong referring a user to a closed bug > report > >> that

Re: Trying to get a grip on how to handle bug reports.

2008-04-13 Thread Alexander Dorofeyev
James Hawkins wrote: > On Sat, Apr 12, 2008 at 5:14 PM, Kai Blin <[EMAIL PROTECTED]> wrote: >> Hi folks, >> >> I seem to have done something wrong referring a user to a closed bug report >> that seemed to be related to the problem he was having. (See bug 11639 for >> more context) >> >> So in o

re: Trying to get a grip on how to handle bug reports.

2008-04-12 Thread Dan Kegel
James wrote: > [ http://bugs.winehq.org/show_bug.cgi?id=11639#c15 et seq.] > Once the user kept commenting > in the closed bug report (and not filing a new bug report), I told him > to stop posting in a closed bug. Since when is this not standard? The problem is, the user felt he was treated rude

Re: Trying to get a grip on how to handle bug reports.

2008-04-12 Thread James Hawkins
On Sat, Apr 12, 2008 at 5:14 PM, Kai Blin <[EMAIL PROTECTED]> wrote: > Hi folks, > > I seem to have done something wrong referring a user to a closed bug report > that seemed to be related to the problem he was having. (See bug 11639 for > more context) > > So in order to avoid me being the cau