Checking to see if you all can recommend a company to provide guests
support services for a 250 room hotel that is a client of ours. Any
recommendations?
Thanks
Scott Carullo
Technical Operations
855-FLSPEED x102
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Wireless mailing list
I think there's only one WISPA member with a call center - ServerPlus. Any
others?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Oct 8, 2013 at 12:24 PM, Scott Carullo sc...@brevardwireless.comwrote:
Checking to see if you all can
We’ve done usage based billing since day one. We’ve lost roughly 15% of our
customer base over the last couple of years because of it.
But the ones we’ve lost are the ones that think they should be able to give up
a $100 per month cable bill and replace it with a $0 increase internet bill
For those that do strictly usage based billing, are your customer
connections wide open or do you do some sort of rate limit as well?
On 10/08/2013 05:19 PM, Marlon Schafer (509.982.2181) wrote:
We've done usage based billing since day one. We've lost roughly 15%
of our customer base over the
Offer a choice to them.
$100++ for a speed limited but bit “unlimited” (read that to mean high
threshold) plan.
Or, $40 for a lower usage plan with smaller steps for higher than average but
non disruptive customers.
And remember, the high usage customers are costing more than they are paying.
Marlon has the right idea.
I have been looking at what ATT is doing to lay the groundwork for
pay-as-you-go bandwidth - you can see some of their 'informational' videos on
YouTube - and essentially they are setting a really high limit on usage in GB
terms, and then billing above that so as to
Scott,
We do that. We currently support about 60 hotels, marinas and
hotspots. Please contact me offlist if you would like details.
Layne Sisk
ServerPlus
801.426.8283, ext 102
[SPlogo]http://www.serverplus.com/
[Utah 100] [fast50-01] [Inc 5000]
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