Re: [WIRELESS-LAN] Apple TV alternative?

2018-06-20 Thread Trinklein, Jason R
We evaluated many video sharing solutions including: * AppleTV with AirParrot's Ditto (for Windows systems) * WePresent * Crestron AirMedia * Wolfvision Cynap * AirServer Only AppleTV and Airserver are less than $200. The other solutions were significantly more expensive. We ran a demonstration w

Re: [WIRELESS-LAN] Eduroam - 3 questions

2018-04-23 Thread Trinklein, Jason R
1. It is possible to run your campus as an IdP, SP, or both. Most people elect to do both, as we did. You are free not to be an SP, however. 2. We use FreeRADIUS, and the configuration is pretty straightforward. The easiest thing to do regardless of your current RADIUS infrastructure, in my

Re: [WIRELESS-LAN] ClearPass - not so clear anymore

2018-04-03 Thread Trinklein, Jason R
d Security Manager Carthage College 262-551- mmcgr...@carthage.edu<mailto:mmcgr...@carthage.edu> On Mon, Apr 2, 2018 at 4:47 PM, Trinklein, Jason R mailto:trinkle...@cofc.edu>> wrote: We are considering clearpass for our guest network captive portal. We have a case of sticker

Re: [WIRELESS-LAN] ClearPass - not so clear anymore

2018-04-02 Thread Trinklein, Jason R
We are considering clearpass for our guest network captive portal. We have a case of sticker shock, however…at a cost of nearly $50K, it seems expensive for a captive portal. What alternative solutions are people using? We are very happy with FreeRADIUS for wireless auth, but we need a robust c

Re: [WIRELESS-LAN] Aruba 8.0

2018-03-20 Thread Trinklein, Jason R
We are upgrading our AOS to the latest patch tonight. We have faced a lot of bugs with AOS up until now. We were one of the first universities to deploy AOS 8.0.0.0, being that we wanted to build our new Aruba infrastructure from the ground up with the benefits of 8, which was brand new when we

Re: [WIRELESS-LAN] Measuring RADIUS Performance

2018-03-15 Thread Trinklein, Jason R
I have found clarity fairly useless for discovering problems, giving what I consider to be false positives. Your clue about server time vs client time is interesting, though. I have been able to confirm that our server time is close to our radtest monitoring statistics and that the client time i

Offline/Spare Gear Inventory Size

2018-02-26 Thread Trinklein, Jason R
Hi All, I’m curious to know the size of your spare gear inventories. Do you keep a percentage of each model of AP in inventory, and what is your reasoning? Storms? Last minute/emergency wireless coverage needs? What percentage of your live gear do you keep as offline inventory? (100 live APs w

Re: [WIRELESS-LAN] Packetfence - Aruba Webauth

2018-01-30 Thread Trinklein, Jason R
e: [WIRELESS-LAN] Packetfence - Aruba Webauth Hi Jason, The University of Wyoming is working on that now. Troy From: The EDUCAUSE Wireless Issues Constituent Group Listserv on behalf of Trinklein, Jason R Sent: Tuesday, January 30, 2018 8:52:06 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subjec

Packetfence - Aruba Webauth

2018-01-30 Thread Trinklein, Jason R
Has anyone set up Packetfence webauth with Aruba for guest wireless access? -- Jason Trinklein Wireless Engineering Manager College of Charleston 81 St. Philip Street | Office 311D | Charleston, SC 29403 trinkle...@cofc.edu | (843) 300–8009 ** Participation and

FreeRADIUS 3 and expired passwords

2018-01-17 Thread Trinklein, Jason R
We have been having issues with various user devices not prompting for new passwords after the old one expires in AD. Instead, the user simply gets a message that they are “unable to connect to network”. This requires the user to remove the network from their device and re-associate. Sometimes i

Athletic Arena Wireless Antennas

2017-12-11 Thread Trinklein, Jason R
Hi All, We are in the process of redesigning the wireless coverage in our main athletic arena. Our deployment is constrained to the catwalks above the arena. We have selected the Aruba AP-334 for this application. Our design may be slightly under-provisioned at 35 APs for 5,100 seats (~150 user

Re: [WIRELESS-LAN] upgrade from 802.11n to 802.11ac

2017-12-06 Thread Trinklein, Jason R
We are upgrading from 802.11n to 802.11ac and have increased our AP count by 25%-33% to move from coverage to density. We are moving to Aruba, ripping out our old gear and we have seen big improvements in bandwidth in our expanded and upgraded buildings. 1:1 replacements are sufficient for space

Re: [WIRELESS-LAN] FTE's for Wireless

2017-09-27 Thread Trinklein, Jason R
We have three wireless employees: Wireless Manager – part manager, part engineer Wireless Engineer – full time engineer Student Wireless Engineer – 20 hrs/wk during semester AP Count: 800 (growing to 1,000+ in coming months) Student count: 11,000 We have cable contractors run cable, and a separate

Re: [WIRELESS-LAN] Wi-Fi Request for University Conference event

2017-09-27 Thread Trinklein, Jason R
We used to set up custom SSIDs for conferences and special events on a subset of our APs with PSKs, and the traffic ended up on a dedicated VLAN with internet-only access. It was cumbersome and made our APs unstable with the frequent configuration changes. We switched to creating a special OU/gr

Re: Wireless performance in Randolph Hall...

2017-08-17 Thread Trinklein, Jason R
Hi Mark, Thanks for this heads up. Do you have any further information? Is the slowness being experienced by other individuals or multiple devices? Is the speed problem in a specific room or area, or is it the whole building? Has this speed issue been ongoing or did it crop up recently? If it’s

Re: [WIRELESS-LAN] EDUROAM PROBLEM RE: [WIRELESS-LAN] Any Stetson University Network Folks on the List? Live problem in progress

2017-08-14 Thread Trinklein, Jason R
UCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Trinklein, Jason R Sent: Monday, August 14, 2017 11:34 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] EDUROAM PROBLEM RE: [WIRELESS-LAN] Any Stetson University Network Folks on

Re: [WIRELESS-LAN] EDUROAM PROBLEM RE: [WIRELESS-LAN] Any Stetson University Network Folks on the List? Live problem in progress

2017-08-14 Thread Trinklein, Jason R
Are you saying that all of your institution’s users visiting one specific school are having authentication failures? Or are you saying that all visitors from a specific institution are unable to authenticate to your eduroam network? -- Jason Trinklein Wireless Engineering Manager College of Char

Re: [WIRELESS-LAN] ArubaOS 8.X Experiences

2017-06-12 Thread Trinklein, Jason R
Hi All, We are switching vendors to Aruba and brought our first Aruba building online last week. We are in the process of bringing a second building online today. We made the decision to start our infrastructure on version 8.1 even though our initial testing was on 6.4. Some details on our dep

Re: [WIRELESS-LAN] Issues with Aruba bracket JY706A AP-220-MNT-W3

2017-05-09 Thread Trinklein, Jason R
Hi Jethro, We are also new to Aruba and have purchased mostly 305s and 315s. All of the “AP-220-MNT” style brackets we have fit the 305, the 315, and the 325 without trouble. The flat-mount you’re talking about is difficult to use because the recessed button is hard to press, but the bracket f

Re: [WIRELESS-LAN] Eduroam adoption (and migration process)

2017-04-24 Thread Trinklein, Jason R
We are in the process of migrating to eduroam as our primary SSID also. We introduced eduroam to our campus in August 2016. Our original college-branded secure wireless network was already 802.1x, so we don’t need to worry about supporting legacy devices by holding back a legacy SSID. We did som

Re: [WIRELESS-LAN] Windows 10 eduroam EAP/TLS adding "host/" before username in RADIUS request?

2017-02-08 Thread Trinklein, Jason R
We are using eduroam on our campus using FreeRADIUS 3. We will be sunsetting our college-branded secure wireless network and shifting all users to the eduroam SSID in the future. Presently, we have domain member wireless windows systems performing machine authentication with the wireless network

5GHz Channel Width

2016-11-29 Thread Trinklein, Jason R
Hi All, I was just reading a blog article that heavily recommends not to use 40Mhz channel width in multi-floor environments, particularly where many 5GHz radios are used (particularly in our case with Xirrus multi-radio APs). Our campus presently uses 20MHz channel width in all buildings. We a

Re: [WIRELESS-LAN] Access Point Failure Rate

2016-04-28 Thread Trinklein, Jason R
Thanks for your replies so far. I’ve collected your data so far: [cid:4DAAA493-FF21-414A-ACBA-C5C01B1B5069] Brand Failure Rate per Year Cisco 0.5% Aruba 0.3% Aerohive0.4% Ruckus 0.6% Juniper 0.7% Extreme 0.0% Xirrus 5.2% School Brand APs TermFailed Attrition/Year Colleg

Access Point Failure Rate

2016-04-27 Thread Trinklein, Jason R
I’m curious to know other institutions’ equipment failure rate for access points. School: College of Charleston Brand: Xirrus Access Point Count: 692 RMA Replacements in the last year: 36 Failure rate: 5% What do you observe? -- Jason Trinklein Wireless Engineering Manager College of Charleston

Re: [WIRELESS-LAN] Camouflage Outdoor AP enclosures?

2016-04-22 Thread Trinklein, Jason R
We have had the need for discrete enclosures for our access points also. We have been required to make either the enclosure or the AP black in many locations. As a word of caution: if the enclosure will be exposed to direct sunlight and you are located in a hot region, ensure there is proper ve

Re: [WIRELESS-LAN] Network laptop apps/"tool"

2016-04-15 Thread Trinklein, Jason R
Our most helpful tools are Metageek’s AirPcap Nx and WiSpy USB wifi scanners paired with Chanalyzer, EyePA, and InSSider software programs. EyePA is particularly helpful in analyzing passive air data captures. -- Jason Trinklein Wireless Engineering Manager College of Charleston 81 St. Philip St

Re: [WIRELESS-LAN] Turning off 2.4 on a select SSID?

2016-04-13 Thread Trinklein, Jason R
We presently do not permit 802.11a/b devices on our wireless network, but we do allow 802.11g. Luckily, there are only a few dozen 802.11g devices connected at any given time, the rest are 802.11n/ac. The performance hit for supporting g appears to be minimal in our environment. We’ve been faci

Re: [WIRELESS-LAN] Pros/Cons of implementing Optimized Roaming on Cisco Controller

2016-04-11 Thread Trinklein, Jason R
Be very careful about disabling the lower data rates. Negotiation for network access frequently occurs on base data rates, and if you disable them, it can cause association failure and loss of network access for wireless clients. This may or may not happen on your platform. Just ensure that you

Re: [WIRELESS-LAN] Turning off 2.4 on a select SSID?

2016-04-07 Thread Trinklein, Jason R
According to our management console, on our campus more than 11% of client stations are 2.4GHz capable only, and incapable of 5GHz. -- Jason Trinklein Wireless Engineering Manager College of Charleston 81 St. Philip Street | Office 311D | Charleston, SC 29403 trinkle...@cofc.edu

Re: [WIRELESS-LAN] Who WiFi vendors does everyone use? REVISITED

2016-04-01 Thread Trinklein, Jason R
College of Charleston 15,000 unique devices per day Xirrus – 700 multi-radio (2, 4, 8, 12 radio) APs with a campus total of 4,000 radios, all XR model units. We are considering the new XD platform for future build-outs. Max AP 802.11 standard capability: 30% 802.11ac wave 1, 70% 802.11n. Indoor

Re: [WIRELESS-LAN] Who wifi vendors does everyone use?

2016-03-30 Thread Trinklein, Jason R
The College of Charleston runs Xirrus with 700 “Arrays” and nearly 4,000 “IAPs”. -- Jason Trinklein Wireless Engineering Manager College of Charleston 81 St. Philip Street | Office 311D | Charleston, SC 29403 trinkle...@cofc.edu | Office - (843) 300-8009 From: "Schuette

Class 3 Frame Errors

2016-03-14 Thread Trinklein, Jason R
Hi Edcause, I’m a new member of this forum, so greetings! For those of you with full logging features enabled on your infrastructure, I was wondering if anyone else is seeing a large number “Class 3 Frame Received” errors from your access points. Our hardware vendor, Xirrus, has escalated the