I have a BS in criminal justice Pre-Law and a masters in Information System
Science and I have never heard of a company suing a IDS vendor because of
the software not catching the break in your company would definitely set a
"Precedence" and I am curious to see what the outcome would be if your
company actually went to court with this.  I would agree with your reply to
the answer as being NO

But here are a few points you should propose to your management.
1) Was the problem really that of the software or was it a human error in
overlooking the incidents leading up to the intrusion such as the recon
phase and finally failure to detect the actual intrusion?

2) In the purchase order, contract or agreement to buy the software does it
anywhere explicitly say that there IDS product protects you from all known
and/or unknown attacks?

3) Finally does your company really think another vendor will help them if
word gets out in the industry that you guys sue for this type of stuff?


E.L. Jones
Network Security Engineer



-----Original Message-----
From: Hall, Duane [mailto:[EMAIL PROTECTED]]
Sent: Monday, January 28, 2002 8:09 AM
To: [EMAIL PROTECTED]
Subject: Legal problem - IDS - Commercial Vs Open Source.


I have been a lurker to this mail-list for quite a while, so here it
goes.  I have come across an issue asked by management about IDS
products.  They are asking about the legality issues.

For instance:

If we have a breaking and are using a commercial IDS product and the IDS
software doesn't catch it, do you have any legal recourse against the
commercial product vendor?
Can you sue them for not catching the intrusion.  My thinking is NO.
I'm sure the software license agreement takes care of this.

The same is asked if we decide to use an open source product, like
Snort.  I have said the same.

I tried to give an example, for instance Microsoft.  If some one breaks
into a Windows server, no one but the administrator is responsible.
You can't sue Microsoft, because you didn't apply a patch or weren't
watching the server.

Does anyone have any articles or case studies to support my thinking.?
Any help would be appreciated.

Duane Hall

**************************
Duane Hall
Security Administrator
Hastings Entertainment, Inc.
806-351-2300 X-3945
[EMAIL PROTECTED]

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