On Thursday 27 June 2002 00:44, Marcus James wrote:
> What I am trying to determine is what the best practices are in this
> regard. My gut-feel says that this is not a good idea since email is
> "inherently insecure" and may be intercepted and so on and so forth. But
> on the other hand is this such a big deal? I'm not sure.

You should be aware of just one fact: if something happen to the e-mail 
sent to the outside world, it defintely isn't your problem. Sending 
sensitive data out is, and will allways be insecure. What you can do is 
(if you want to, of course) to propose some other method for users who are 
out of the office to read their e-mail. Using Remote Access Server for 
them to dial in to the company is quite nice, relatively easy to set up 
and much more secure than forwarding e-mails to some insecure server out 
in the wilderness.

> A second question: Would forcing users to use a web interface to access
> their email instead be "more secure"?

??? What is the network topology? Do they have to use remote service when 
they're out of office, do they have a LAN, do they have to dial out to the 
Internet to get some mail (for some unknown reason) or what?

If you're talking about people in offices, they can use any e-mail reader 
they want (though, I'd prefer preventing them from using Outlook/OE)...
If they're outside, I'd recommend making RAS for them to dial in, or 
exposing one dedicated server in DMZ as Webmail service (with 
encryption, of course), so users don't have to forward their e-mail to 
untrusted servers. 

-- 
Radoslav Dejanovic
Senior Associate to Mayor's Office
City of Zagreb, Croatia

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