Hey everyone – This is my first post to a bugtraq list, so please be gentle! :)


Anyhow -- I'm currently working for a University Residential helpdesk and generally 
have to deal with a lot of supposed compromises and viruses. Are there any good tools 
for troubleshooting that anyone relies on?  I'm talking freeware / open source 
utilities - I'm not in charge of the software distribution, and it wouldn't be 
feasible for my to put in requests. 

We deal mainly with Windows 98/ME/2000 and XP systems, so it limits a lot of utilities 
I've seen out there. So far what I've been using to check a lot of systems are mainly 
just sifting through the configuration files. Is there any other useful programs out 
there that can make some checks quicker/more certain?

I've been using a program called APorts to see what executable is talking on what 
port.  Also, we have a site license for Norton Antivirus Corp Edition, so it makes 
detecting a lot of programs pretty easy. However -- I'd like to be able to check out 
what happened to systems before installing Norton, or in the case of a backdoor, be 
able to track it down fairly well on the system.


So what would YOU use in your toolkit? :-)

Thanks!

Cheers,
Sean


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