> 2. re-addressing mail sent to a for example [EMAIL PROTECTED] to some > > available support team member > > > It can be done, using aliases. > > this can be done by using pre-written and self-written mailets. > > If you were going to solve this using something like aliases rather than something slick that auto-assigns support requests to specific support people then I would guess that the prewritten Forward mailet would work in James and you wouldn't need to roll your own. You might be able to rewrite the header using SetMimeHeader and then deliver the mail to local mailboxes as well.
Being able to use existing mailets rather than self-written mailets would affect the difficulty of configuring James to do this. -- Ian Lewis [EMAIL PROTECTED] http://www.ianlewis.org/
