I'm not sure I agree about the PC and mobile phone in terms of business
impact, if you look at things like logistics and sales then the mobile phone
has had a dramatic impact on how people work and really reduced the
inefficiency in those areas.  There is no more "going back to base" to get
the next request or having to go back to a static phone and playing phone
tag spread over days rather than hours.  The PC impact has been nothing
short of revolutionary in businesses driven by one simple programme, the
spreadsheet.  The ability of business people to do active forecasting,
calculations and reporting has again reduced inefficiencies and lead times.
The mobile phone revolution is only really getting going right now as more
business applications are shifting onto the phone itself.

Put it this way, 15 years ago (pretty much pre-PC and mobile) if a client
wanted to contact the sales guy to complain about a delivery being late the
response would take days to resolve, now it would be hours or even minutes.
15 years ago if you were asked to create a budget forecast or change the
existing forecast it would days, or even weeks, now its hours or minutes.
Lots of very dull stuff has been automated.

I think that the internet will only have a dramatic impact when people who
have "grown up" with it get into management

On 04 Apr 2007 01:48:24 -0700, Hitoshi Ozawa <[EMAIL PROTECTED]>
wrote:

  pc, the Internet, and mobile phones probably haven't changed too much
how business
is done at large corporations (we still submit proposals to have it
approved by bosses
and fight over budgets), but I think they changed how we view other
employees, how we
view the company, and how we view our jobs. I'm not sure if there is a
productivity increase
by these.

Cheers,
H.Ozawa


Todd Biske wrote:
> Thanks for passing this along, Gervas. While I've never done any
> work in sociology or organizational anthropology, I do find this
> stuff interesting. I agree with the author that technology alone
> isn't going to change organizational culture. I think it's a mistake
> to think that technologies that may be popular among the broad
> communities using the Internet will automatically fit in the
> enterprise. There are very different cultural dynamics in play. A
> typical Fortune enterprise is not a democracy, and throwing some
> Wikis out on the corporate intranet isn't going to change that. This
> isn't to say that there isn't room for improvement in communications
> where Wikis or some of these technologies could be used, but people
> who think that it's going to cause some rapid shift in the way
> corporations work are going to have quite a bit of baggage to lose.
>
> Interestingly, the author makes reference to what the next generation
> will expect when coming out of college. I don't know about you, but
> most people I know had to go through some sort of cultural shock when
> leaving college and joining the real world, and I don't think too
> many people were able to push their college culture on their employer
> of choice, whether technology related or not. So, we're really not
> dealing with anything new with regards to culture change. We're just
> continuing the slow process of adopting new technologies, processes,
> techniques, etc. as the culture accepts it.
>
> -tb
>
>
> On Apr 3, 2007, at 8:00 AM, Gervas Douglas wrote:
>
>
>> The question of business structures and corresponding
>> information/transaction processing structures and their alignment is
>> one which is often used to explain the importance of SOA et al.
>>
>> If this interests you, you might find the following article of
>> interest:
>>
>>
>> http://tech.groups.yahoo.com/group/ict_governance/message/156
>>
>> Gervas
>>
>>
>>
>>
>> Yahoo! Groups Links
>>
>>
>> [EMAIL PROTECTED] <fullfeatured%40yahoogroups.com>
>>
>>
>
>
>

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