Yes, technologies have helped to speed things up, but they didn't turn
culture of large companies to resemble those at a company like Gore & 
Associates. :>

Technologies may be used to  improve efficiencies of processes, but will 
it be able
to change business culture? I've seen some XP projects using Wiki's but 
I haven't
seen too much XP projects at customers' sites.

In a similar way, SOA will have impact on processes, but I don't think 
it'll have
too much impact on changing business culture. Governance will probably still
reflect the "old business culture" and change at a slow pace.

Cheers,
H.Ozawa

Steve Jones wrote:
> I'm not sure I agree about the PC and mobile phone in terms of business
> impact, if you look at things like logistics and sales then the mobile 
> phone
> has had a dramatic impact on how people work and really reduced the
> inefficiency in those areas.  There is no more "going back to base" to 
> get
> the next request or having to go back to a static phone and playing phone
> tag spread over days rather than hours.  The PC impact has been nothing
> short of revolutionary in businesses driven by one simple programme, the
> spreadsheet.  The ability of business people to do active forecasting,
> calculations and reporting has again reduced inefficiencies and lead 
> times.
> The mobile phone revolution is only really getting going right now as 
> more
> business applications are shifting onto the phone itself.
>
> Put it this way, 15 years ago (pretty much pre-PC and mobile) if a client
> wanted to contact the sales guy to complain about a delivery being 
> late the
> response would take days to resolve, now it would be hours or even 
> minutes.
> 15 years ago if you were asked to create a budget forecast or change the
> existing forecast it would days, or even weeks, now its hours or minutes.
> Lots of very dull stuff has been automated.
>
> I think that the internet will only have a dramatic impact when people 
> who
> have "grown up" with it get into management
>

Reply via email to