Steve Jones <[EMAIL PROTECTED]> [070618 17:22]: > I agree, its what I've regularly argued. Service provides the mechanism for > interaction, not the bit behind the scenes, hence the reason that process is > subservient to service. So I might be saying service is slightly more (i.e. > it provides the ability to interact) but I'm certainly not saying that > service is the implementation.
Yes, I think we agree here, even though I don't think it really matters which concept is above the other one (that's the philosophical part of the discussion). Just for having a complete picture, on a very abstract level we at IDS are also not talking about business processes but about business functions. In your example of structuring a company around some business services like Accounting, Customer Management, etc., we would use an value-added chain diagram and model those services as business functions. Those business functions can be detailed into other business functions and at some point you might decide to use business processes. http://prolix.iwi.uni-sb.de/index.php/Value_Added_Chain_Diagram http://prolix.iwi.uni-sb.de/index.php/Category:PROLIX_Learning_Lifecycle Regards, Sebastian
