Ash
This is the domain of *Human Interaction Management* (as opposed to BPM
which deals with routine, semi- or fully-automated work).
1. There is a general introduction to HIM in this column for BP
Trends <http://human-interaction-management.info>.
2. You can find an overview of HIM at the HIM Web site
<http://human-interaction-management.info>.
3. Process modelling and enactment software supporting HIM is
available free <http://humanedj.com>.
--
All the best
Keith
http://keith.harrison-broninski.info
ash galal wrote:
From my background and experience, I found out that
most of business processes tend to be informal and
subjective which is very difficult to quantify.
We need to quantify such features of the business
processes to enable automatic business processes
composition.
But this is very challenging, because we need to
properly formulate the descriptive and subjective
requirements into quantifiable, objective, and
machine-readable formats. In addition, the current Web
services specifications lack the facility to define
comprehensive relationships among business entities,
business services, and operations. Without such
relationships we will not been able to optimize
business process composition. Which I think it is out
of SOA architecture. It is business architecture may
be. Any ideas?
I noticed also that this part is almost ignored by
vendor's reference architecture or white papers but
only addressed by IBM SOA reference architecture to
some extent.
I think this area needs more researches and I think it
needs business people, not business analyst, who have
practical business experience, work hand-on-hand with
IT architects.
I don't think that any W3C or OASIS specifications for
WS-* can address such area since OASIS SOA definition
is a technical one.
Your comments is highly appreciated
Ashraf Galal
