well I spoke with Michael by email about this issue several days ago

IMHO there are different people and different companies with 
different styles. To me providing and using services is one of many 
possible styles and may not fit in all cases. In some cases it may be 
like attempt for dictatorship

In other words it's better if the users are free to select their 
style, way of thinking and way of working. Consultants may teach them 
about possible approaches but the users have the right for final 
decision. There are similar ideas in dictatorship and democracy - 
it's better if the people are free. This is the alignment to the way 
of thinking that I mentioned some time ago.

So in the cases where SOA is not user's style the project may fail 
because the users prefer other way of working

These are common ideas for organizing society and are applicable to 
many other areas not only to enterprise IS

Kamen


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