On Fri, May 29, 2009 at 02:43, Steve Jones <[email protected]> wrote: > + 1/2.
I must be dreaming! :) > However if you work in a world (e.g. Outsourcing) where those elements > can be not only quantified but contractually enforced then they become > real. I'm not saying they're not real nor that a lot of these business goals are, indeed, business goal, I'm questioning their ability to keep the business in business. Saving a few millions now on outsourcing might solve some immediate problems but may be devestating to infra-structure and lead to the business down-fall later down the line. It's a scenario I've seen many times now, where you save a chunk through outsourcing only to lose the tacid knowledge that made your business viable (or vital or strong or better than the others in that market), and a slow degeneration from there. Rarely do you find outsourcing where personell is involved to be a long-term benefit to a companys longevity and ethos. Even when in hard commerce, at some point it's the value of the people in that business that make or break it, even if that guy was answering phone-calls or running your server. (Disclaimer: I work in the outsourcing business!) > I did a piece with a company a few years back where I shifted some of > the bonuses from being IT awarded to being business awarded, now that > helped to focus the minds on real business ROI over fake IT ROI. That's not a bad idea at all. But then, someone has to sit down and ponder what the best thing to their business is, short-term, long-term and in terms of values and ethos. Regards, Alex -- --------------------------------------------------------------------------- Project Wrangler, SOA, Information Alchemist, UX, RESTafarian, Topic Maps ------------------------------------------ http://shelter.nu/blog/ --------
