Andreas,

Suggest that you remove (i.e. uninstall) SGD using "tarantella uninstall --purge) first, then check to make sure there are no more SGD processes running using "ps -ef | grep taran" before installing from scratch again.

Let us know how that works out.

Regards,
David

Andreas Höschler wrote on 23/11/2006 8:29 AM:
Dear all,

Sorry for just one further mail. Since nothing solved my problem so far I compared the ouput of /opt/tarantella/bin/tarantella config list between a working installation and a not working one.

Working installation on another machine:
security-applyconnections: 1
security-connectiontypes: "std,ssl"
server-location: ""
server-login: enabled


Not working installation on new machine:
security-applyconnections: 0
security-connectiontypes: std

Might one of these differences be responsible for the malfunction? I tried to set server-login but got

/opt/tarantella/bin/tarantella config edit --server-login enabled
Can't find server-login to edit on host ultra.

Hints are greatly apprecaited! Thank you very much!

Regards,

  Andreas



I have reinstalled

pkgadd -d ttai3so.pkg

The following packages are available:
  1  tta     Sun Secure Global Desktop Software for Intel Solaris 10+
             (i386) 4.20.909
...

pkgadd -d ttasecurei3so.pkg

The following packages are available:
1 ttasecure Sun Secure Global Desktop Software Security Pack for Intel Solaris 10+
                   (i386) 4.20.909
...

on a Solaris 10 machine (Ultra 20). Now I can no longer start the service.

In the meanwhile we have installed SGD 4.2.983 but still get the same error message: -----------------------------------------------------------------------------------------------------
/opt/tarantella/bin/tarantella start

Starting Secure Global Desktop server (version 4.20.983). Please wait...
2006/11/23 13:28:54.045 (pid 27875)     proxy/server    #0
Sun Secure Global Desktop Software (4.2) FATAL ERROR:
The program has encountered an error that means it cannot continue.
It will now exit. A technical description is given below to help
establish the cause.

Bind failed because bind(5,*:5427): (125) Address already in use.

The server cannot accept connections.

Free the port, or configure the server to bind to another port.
2006/11/23 13:28:54.045 (pid 27875)     proxy/server    #2
Sun Secure Global Desktop Software (4.2) FATAL ERROR:
The program has encountered an error that means it cannot continue.
It will now exit. A technical description is given below to help
establish the cause.

Couldn't start Tarantella services: unable to bind to port 5427.

Either the Tarantella server is already running (use "tarantella status"to check), or a non-Tarantella process is using this port (use tools like"netstat" and "lsof" to determine which process).

Terminate that process and try again. Always use "tarantella stop" or"tarantella stop --kill" to stop Tarantella services.
Couldn't start Secure Global Desktop services.
-----------------------------------------------------------------------------------------------------

I have grepped for 5427 in the netstat output and got

localhost.33919 localhost.5427 49152 0 49152 0 ESTABLISHED localhost.5427 localhost.33919 49152 0 49240 0 ESTABLISHED

How do I find out which process is using this port?

I installed lsof and used

    lsof | grep 5427

to get the following output:

ttaauxser 28818 ttasys 14u IPv4 0xffffffff8d92fa80 0t773 TCP localhost:34002->localhost:5427 (ESTABLISHED) java 28820 ttasys 10u IPv4 0xffffffff8d93ec40 0t0 TCP *:5427 (LISTEN) java 28820 ttasys 31u IPv4 0xffffffff917e8200 0t292 TCP localhost:5427->localhost:34002 (ESTABLISHED)

I did

    kill 28818
    kill 28820

and then

    /opt/tarantella/bin/tarantella start

This time I got no error message but status tells me that SGD is not running and lsof | grep 5427 again gives me the above three lines. A further attemptto start SGD again gives me the above error message. I am stuck! Any ideas?

Thanks a lot!

Regards,

  Andreas


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