On Fri, Jan 14, 2011 at 1:58 PM, Marc-Olivier Barre <moba...@avencall.com>wrote:

> Hey folks,
>
Hi,


>
> I figured I'll start with a proper introduction :)
>
> I work for a french company named Avencall. We are considering using
> shinken as a monitoring platform for the appliances we sell to our
> customers (XiVO: see here -> http://www.avencall.com. It's all in
> french, sorry about that).
>
Oh great :)


>
> We'll also be using shinken to monitor our servers internally (around 25
> machines with loads of services).
>
> <personnal opinion>
> The alternative for customer monitoring would be nagios+centreon, but
> honestly, if we can avoid such a mess I'd be grateful ;)
> </personnal opinion>
>
Should they have to configure it?


>
> I've been testing out version 0.4 extensively. So far things look
> promising, even though I found quite a few bugs already. I'd like to see
> those bugs addressed, and I'd be glad to help you out with that.
>
And hopefully the 0.5 is out soon :)


>
> So far I haven't seen any of those bugs opened on the bug tracker. I'll
> give you a quick list here. Just tell me which one is worth opening and
> I'll be happy to do so.
>
Ok, new bugs so :)


>
> - Arbiter uses 100% of the CPU. if this has gone unnoticed, it could be
> something in my configuration
>
Outch, not good. If you can have a --debug it will help. I don't see what
can make a high CPU on the arbiter, it's main activity is network, not
computing something.


> - I get a lot of reactionner crashes (I just managed to get a proper
> backtrace of this). It looks like a race condition, but I can't be sure
> since I haven't really look at the code yet.
>
Can you send us the backtrace?

> - The merlin module seems to lack a few features. Lots of fields in the
> tables of the merlin db seem to contain only NULL as a value. The thing
> that got me to notice this is ninja which displays "Notifications are
> disabled" and "Service Checks are disabled" on top of each page. Looking
> at ninja's code, it seems to be because even if they are both enabled in
> my shinken configuration, the fields notifications_enabled and
> active_service_checks_enabled are both NULL (like nearly all the fields
> in this table). I guess this would be a feature request.
>
Yes, the merlin module is not advanced. The thing is that this module is
only used with a Ninja interface, and from now Ninja is not a priority
because they will never manage a shinken backend with our enhanced features
for business rules for example. So we focus on others modules this last
weeks. The merlin module is not very hard, and it should only miss some
fields that Ninja did not used before. So if you have some patches for it,
I'll be glad to commit them, no problem for it.

But did you look at Thruk? It will be a better UI if you use a Shinken
backend. Now it got "special views" with a Shinken core, like "only root
problems" view, criticity sorting with dynamic value, and business rules
tree views too :)

(and no database = less problems :) ).

- Other feature request, also related but not limited to ninja support.
> It would be useful to have a possibility to configure the timestamp
> format in the simple_log module configuration. A Python timeformat
> string would be just perfect and probably very simple to implement. I
> could work on that if you give me the right pointers in the code.
> Honestly, a regular unix timestamp is just inconvenient :)
>
It's to follow the nagios way. I've got a perl oneliner somewhere to change
it, but ti's true that a human format can be good too, but it will jsut brok
all tools that use log when activated.

>
> And one last thing. Congrats on your good work so far. Free software
> monitoring had been needing some fresh air for quite a few years :)
>
Thanks :)


Jean

>
> Regards,
> --
> Marc-Olivier Barre
> Avencall
> 10 bis, rue Lucien Voilin - 92800 Puteaux
> Tél.    : 0811 85 9486 (0811 85 XIVO)
> http://www.avencall.com/
>
>
>
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