At 03:48 PM 10/11/2002, DaveT wrote:
----- Original Message -----
From: Burgess Howell <[EMAIL PROTECTED]>
Sent: Friday, October 11, 2002 4:16 PM

> Have you tried the Tru Power Stepless from Monark?  They mention ISO9002
> compliance on their site.  Maybe the tolerances are better than the Eltas.

I have always been somewhere between skeptical and hysterical when it comes
to ISO 9000 compliance. ISO 9000 was intended to assure quality, but all it
does is assure adherence to some process -- whatever the manufacturer
decides is his/her process.
I choose my words pretty carefully. You'll note that I did say "maybe" which implies "maybe not" as well.

I've exaggerated and simplified, but only a trifle. I've worked for ISO-9000
and non-9000 organizations. The ISO organizations certainly had a lot more
formality in their process. Sometimes that led to better quality, and
occasionally to worse quality. The correlation was not really strong.
Having gone through the ISO certification process 7 times in the last 9 years, I can vouch for what you say wrt quality.

It seems to me that, from a 'grunt in the trenches' pov, ISO cert is primarily a system of *greatly* increasing the burden of the documentation process, and making sure everyone knows the correct catch phrases to parrot when the ISO auditor comes by for a snap (wink,wink) inspection.

Obladee, obladah...

So, has anyone tried those Monark shafts?

Burgess

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