On Mon, Mar 8, 2010 at 3:53 PM, <[email protected]> wrote: > Hi all, > > let me comment one thing I noticed during the last weeks more than once: > > It would be really great if users, who want to submit a new ticket in SHR > trac, would search for similar tickets in trac _before_ submitting there > ticket! I find it quite annoying and for the developers this means more > unnecessary work, as they have to keep up with all the duplicates... > > Just my 2c > > > Lars > -- > [email protected] > > _______________________________________________ > I agree, I bet most of the tickets are duplicates. Furthermore, if you find similar tickets that are not exactly the same, please refer to them in the description (put #123 for ticket 123, it should autogenerate a link) so it'll be easier for us to decide what to do with those two similar tickets.
But most important, as Lars mentioned, is looking for duplicates in the first place. If I remember correctly, we have a checklist for correct issue reporting in our wiki, please give it a look before reporting new issues, it's pretty short. Thanks all, and especially thank you Lars, -- Tom.
_______________________________________________ Shr-User mailing list [email protected] http://lists.shr-project.org/mailman/listinfo/shr-user
