http://blogs.theaustralian.news.com.au/wiresandlights/index.php/australian-it/comments/technology_isnt_strategy/

Who needs a blog, when you can get trained journalists to pick the
best bits from multiple posts on this mailing list :)

On Oct 25, 12:05 pm, "Elias Bizannes" <[EMAIL PROTECTED]>
wrote:
> Great words Gents.
> A few thoughts to add
> - "Technology should never drive strategy". At my firm (PwC) this was
> hammered into me when I rolled out a technology in my capacity as an
> intrapreneur. At first I questioned why these hardened innovators in
> management watching over me would say this. And in part, I have come to
> accept it because it's like building something because it's the latest,
> prettiest thing. (That's wrong.)
>
> But I think something can be said about that the other way, and that is
> marrying it up with the other discussion we had, about evolving your
> product[1]. As you will read in a post I wrote [2], I'm convinced of the
> power of the unexpected. You need to drop a technology onto a userbase, and
> let them experiment an evolve. Give them the potential to do something -
> things you never thought they needed - and watch them take to it. Technology
> can help drive innovation through (accidental) imagination, which in turn
> can drive strategy.
>
> I suppose I wish to add to the wisdom that technology should not drive
> strategy, that you should build technology that is flexible - as the users
> will evolve it and help you modify your strategy. Think of Twitters text box
> or a wiki's free text to add macros - the freedom for the user to write what
> they want enables them to create new uses of the technology. For example,
> users putting @ turned twitter from a presence/status type technology to a
> new form of communication.
>
> - Margin. This is a great point. That's exacty how my firm operates - we
> monitor margin on projects, and get evaluated on that. The way to think of
> margin, is how much additional cash do you get to contribute to the bottom
> line.
>
> So say you sell widgets for $100; they cost $49 in variable costs.
> Therefore, you now have $51 that you can contribute to your overheads -
> things that indirectly help the production of the widgets (like management
> costs, rent to house the engineers, etc). When you evaluate your customers
> and perform a Customer Profitability Analysis, you should be ranking your
> customers in priority on who generates the better margin. This is how we
> make decisions about what clients we take on - we might make $500k more on a
> big name client, but we might choose against it because it will mean a
> reduced margin, eating up our resources & talent for potentially better
> margin jobs. Similarly, when you are building features for your service,
> prioritise them to suit the customers that generate the most margin for you.
> For most startups, that simply means revenue, but once you get off the
> start-up blocks and into growth mode, you need to start getting picky
> because we all have finite resources...and once again, all economics is is
> the study about the efficient allocation of resources  :)
>
> [1]http://groups.google.com/group/silicon-beach-australia/browse_thread/...
>
> [2] 
> <http://liako.biz/2007/12/search-email-and-wikis-are-the-catalyst-for-...>http://liako.biz/2007/12/search-email-and-wikis-are-the-catalyst-for-...
>
>
>
> On Sat, Oct 25, 2008 at 11:28 AM, Mark Neely <[EMAIL PROTECTED]> wrote:
>
> > Nick,
>
> > Good to see you popping your head up again!
>
> > I just finished an interesting project working with a client to review +
> > revise their online B2B + B2C strategy. In putting together the final
> > documentation, I had to crystalise a lot of meetings, discussions +
> > thinking
> > into (too) few pages, but that process generated some gems, which I wanted
> > to share here (I'll be blogging about them shortly).
>
> > Gem 1. To establish and maintain distinctive strategic positioning, a
> > company must start with the right goal: superior long-term return on
> > investment. It is not about having the best technology, or the most
> > creative
> > or innovative employees, the hottest idea or the most users. These
> > attributes represent only part of the bigger picture of what is required to
> > successfully compete.
>
> > As Nick points out, generating revenue (a very uncomplicated and 'hard'
> > metric for demonstrating ROI) is a key requirement. But revenue is also
> > only
> > part of the picture. The true measure is margin. Chasing revenue for the
> > sake of revenue can be extremely detrimental (I call it the 'myth of market
> > share'). What really matters is how much of that revenue represents profit
> > (i.e. nett of fixed and variable costs).
>
> > Gem 2. There are lots of different viewpoints when it comes to describing
> > what strategy is, and how it is developed (any day now I am waiting to see
> > the latest guru lob a book into the New York Times best-seller list on how
> > to develop strategy using chicken entrails...). But, at its simplest,
> > strategy boils down to this: strategy is the process of taking informed
> > action to achieve a specific vision or overarching objective for a business
> > enterprise.
>
> > Gem 3. Technology isn't strategy. Technology cannot, in and of itself,
> > generate sustainable competitive advantage (it is too easily imitated).
> > Technology is *only* an enabler of strategy. It can, however, be used to
> > generate unique insight into the different types (segments) of consumers
> > for
> > your product/service, and what those segments want from your products or
> > services.
>
> > Gem 4. The value a company creates is measured by the amount purchasers are
> > willing to pay for a product/service. A business is profitable if the value
> > it creates exceeds the cost of producing the product or performing the
> > service. The key to extracting a premium price (i.e. higher margin) is
> > maximising the perceived value of its product/service in the eyes of
> > purchasers (i.e. implementing technology-driven customer insight around
> > what
> > your customers 'value' most in your product/service).
>
> > Food for discussion, I hope.
>
> > Regards,
>
> > Mark
>
> > -----
> > Mark Neely
> > Master Strategist
> > Infolution Pty Ltd
> > 'Beyond Strategy. Leading Change'
>
> > e: [EMAIL PROTECTED]
> > m: +61 (0)412 0417 29
> > skype: mark.neely
>
> > Read my blogs -->www.infolution.com.au
> >                            www.neelyready.com
> > Connect on LinkedIn -->www.linkedin.com/in/markneely
>
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[EMAIL PROTECTED] On Behalf Of nickgonios
> > Sent: Friday, 24 October 2008 6:57 AM
> > To: Silicon Beach Australia
> > Subject: [SiliconBeach] Revenues, revenues, revenues
>
> > To all my fellow Silicon Beachers
>
> > I have been sitting on the sidelines for far too long listening to all
> > these
> > great conversations on this vibrant Aussie group.
>
> > It's about time I got on share my thoughts, opinions, etc but I have been
> > too busy working hard (very hard) to manage 3eep's business activities few
> > the last few months.  There have been a lot of interesting topics and
> > related debates about some of the more expected items to be discussed on a
> > group of this nature.  One that has not really been covered has been the
> > fundamental premise around revenue generation.
>
> > In these changing times, revenue generation (for those ventures that are
> > EBIT driven plays vs infrastructure) its paramount that you are clearly
> > focused on understanding how you are REALLY going to generate revenues.
> >  You
> > should not be waiting to just build a great product, build an audience or
> > community and then consider how revenues play a role in your venture but
> > should be making revenues an integral part of how your product or service
> > is
> > going to add value to a small focused group of your target market.  Too
> > many
> > people I have seen have been treating this area of their business on the
> > side and believe they will deal with it at the appropriate time.  From an
> > investors' perspective, the sooner you can demonstrate a microcosm of
> > audience/community usage and some form of financial value is exchanged to
> > both this group and your venture as a "closed loop" the better!
>
> > In today's market and conditions, I am strongly recommending this to all
> > entrepreneurs that I speak with.  For some this is not a natural ability
> > because they are either web development, designers, product oriented and
> > selling (or understanding how to commercialise) their venture comes second
> > or left to those "commercial/bus dev guys" that they plan to hire later.
> > Sorry but a big no no for me.
>
> > Put simply, demonstrate a "microcosm of commercial value" and your are on
> > the 1st step of business success!
>
> > Nick Gonios
> > 3eep
>
> --
> Elias Bizanneshttp://liako.biz
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