I agree with you Rebecca, WP's customer service often leaves a lot to
be desired - I think since RBS bought them out, things might have
declined in that area. If you try and persist, or give them a call, or
the rates should be on the website.
Other option could be Paypal for organisations - if you sign up to
their business package then it means you can accept CC's without
requiring the payer to have a PP account. However again I'm not sure
of rates, or their capacity for recurring payments.

On Sep 22, 8:34 am, rc <rebeccacan...@gmail.com> wrote:
> Hi tried to get a quote from Worldpay a few weeks ago and got an auto-
> response and no follow up.
>
> Keith keep us in the loop please, we're having the same issue with
> annual subscriptions.
>
> Rebecca
>
> On Sep 21, 10:34 pm, StephenB_NZ <stephenbro...@gmail.com> wrote:
>
> > Hey Keith, have you looked at worldpay.com? 
> > (http://www.rbsworldpay.com/index.php?c=AU). They dfinitely have recurring
> > payments, up to annually, we were looking at them at another company I
> > was working at. Not sure of their rates etc (being mainstream the
> > merchant rates might not be that good) but perhaps worth a look?
> > FPS I haven't looked at, apologies.
>
> > Stephen
>
> > On Sep 21, 4:30 am, Keith Lang <songcar...@gmail.com> wrote:
>
> > > Hi all,
>
> > > We're currently struggling to find a Merchant account that will offer
> > > us annual CC billing for our web service.
>
> > > They're happy to offer monthly and I'm fully aware of the
> > > 37signals/etc suggestions for monthly billing, but in our particular
> > > case it's not optimal.
>
> > > We've been talking to Equity, Authorize.net etc. but no luck.
>
> > > So, I'm wondering if anyone has experience with the Amazon Flexible
> > > Payments Service?http://aws.amazon.com/fps/
>
> > > Keith

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