These responses are pretty scattered because they are all answering
different questions.
- Clickatell is one of the best regarded SMS gateways in the world
- I have never heard of Upside and Hoiio but they both look presentable
- Twilio is an amazing business for the USA and while they support
Australia they havent proven themselves yet
- Nexmo i new but has very good pedigree
- Inbound (MO) SMS doesn't generate much, if any, revenue for the
gateway so is usually an add-on product not the core business. (Derek, yes,
but take note of this).
- Numbers are easier and cheaper to provision in some countries, such as
Australia and USA, but look out for the limitations and regulations
- Shortcodes are not relevant for international SMS and are a
distraction for every country except the USA.
- Patrick, take note of the two comments above.
- The cheapest is not always the best; all providers will negotiate on
volume
- If your volumes are low then go for a provider that will look after
you. The difference in expense is marginal compared to the savings in time
and energy (TCO)
- You can always change providers later if the situation changes
- Be prepared to have a second provider on hand for redundancy or to
provide coverage in other countries
I am glad you are all talking about SMS in this day and age. SMS still
rules the world.
Yours,
A.
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