*Stupid interface cut out my last paragraph*

Innovative products/services do not create the conditions for their 
adoption in the market; rather, market change is a process that must be 
managed. Crossing to Singapore means finding clear, compelling answers to 
why anyone would want the novelty. In the decade I've been commercialising 
innovation (note that flogging a me-too app doesn't count) I've 
consistently come across three key obstacles: 

   - *understanding* gap - What is it? What is it for? Does it naturally 
   fall into existing categories?
   - *attractiveness *gap, What does it give/take away? Is it easy to see 
   or experience the value?; and 
   - *behaviour change* gap. What do I need to do differently? How much 
   learning is required to get these benefits? Who has to change?
   

17:34:11 UTC+8, drllau wrote:
>
> Scann3D  <http://www.scann3d.com.au/>is one of those companies that has 
> gone from chicken to egg (no offense but refers to observation that in 
> cooking the chicken is involved but egg is committed) in making the jump 
> from 3D consultancy to being a startup evolving its expertise in housing 
> layouts/viewing for the real-estate 
> <http://www.realestate.com.au/property-apartment-vic-hawthorn-120336673> and 
> home improvement portals. The problem is not technology (which is 
> mainstream abeit in limited numbers) but convincing users that the new 
> experience should become the norm (and by implication those without Scann3d 
> inferior). Norm shifting is actually really difficult without a strong 
> motivating factor (faster gaming CPUs) or forced deprecation of old. As 
> pharmacies and VCs know, flogging vitamins is harder than selling asprins. 
> Through a few proprietary tricks of the trade, Scann3D has managed to 
> compress 3D layouts to < 1% original size allowing tolerable download 
> speeds (given the ADHD of modern youth unsurprising) and it appears a 
> smooth production path from 3D scanning to footage (though it still be be 
> labor intensive it is a one-off). Augmented Reality then allows the tablet 
> to become a window to the future (if remodelling) or for projective 3D 
> TV/headset, true immersion. For high value property, the additional 
> engagement and visual presence may be justifiable.
>
> The problem with vitamin type "nice to have" startups is that it is 
> sometimes difficult to expand outside the initial customer (often internal) 
> so having the gift of the gab and being creative in trying new use cases is 
> critical. The mix of 3D scanning, surround 360 videocam and a little 
> judicious eye candy can help make the case for "content is king" (even if 
> only for a day til the next fad) carrying one past the early adopters. 
> However, becoming mainstream, it needs to create value beyond being easy on 
> the eyes so coming up with business case for safety in construction or 
> comparing different interior designs (skins). One suggested use case was 
> variation in hair-style with the 3D walk-around viewer (fashion never 
> dies). The weakness is because the viewer and the 3D camera are off-shelf, 
> anyone else can also enter the market with similar service which is why 
> continuous incremental improvements and/or training the customer is to 
> extend/deepen the customer relationship. When entering a new market like 
> Singapore, the dynamics need to be understood, in that the HDB controls 80% 
> of all apartment property and the local property investor might have 
> substantial holdings. Fortunately the govt is tech-hungry so if the right 
> business case is made, especially in context of "smart city" in see-through 
> walls for faster or remote maintenance, there is a good chance of uptake,
>
>
>

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