My bet is that any IP the company derives by making use of client data – even for testing purposes – will very likely meet with a successful claim from the customer’s IP / copyright attorneys.
Operational metrics are what the approval extends to. NOT new product development based on those metrics. I think you’ll find a standard clause in most such contracts which state that any tools, scripts or similar that the vendor develops for work / processing of the customer data have IP assigned to the customer. Gaining control of ALL the deliverables of any such outsourcing assignment is generally standard best practice in the industry. I am sure we have enough corporate / IP attorneys here who can comment. Every other silk member seems to be an NLS alumnus or friends with one. ☺ --srs On 19/10/16, 5:04 PM, "silklist on behalf of Bhaskar Dasgupta" <silklist-bounces+suresh=hserus....@lists.hserus.net on behalf of bdasgu...@gmail.com> wrote: The data belongs to the customer but the supplier has approval to use that data. For operational metrics. What I suggested was to make that into a product instead of just a stupid sla operational report. Jai ho