No, they are available only by editing the acd file. Transfer works, I'm just trying to figure out how the other operate and the ramification of using them.
>>> Michael Picher <[email protected]> 02/29/12 2:33 PM >>> those aren't extended to the gui are they? i don't recall seeing those. mike On Wed, Feb 29, 2012 at 1:51 PM, Matt White <[email protected]> wrote: Does anyone have a detailed explanation of what the different ACD queue modes do? The options are acd-queue.call-connect-scheme.label.1=Bridge acd-queue.call-connect-scheme.label.2=Transfer acd-queue.call-connect-scheme.label.3=Conference acd-queue.call-connect-scheme.label.4=Cut through Conference is the default and I can probably assume how transfer operates but I'm not sure exactly what "Bridge" and "Cut through" do. I know that openacd is the new replacement but it doesnt fit some of our requirements yet so I'm trying to see if the old ACD can do what i want. -m _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev/ -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square Suite 201 Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com ------------------------------------------------------------------------------------------------------------ Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab A gathering for - open source users, eZuce customers & eZuce partners Get the inside track on 4.6 and a glimpse at the future of sipXecs!
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