dangit, I hate when that happens. I have been spending hours(and the docs have been great at pushing this along). Ignore the below question. The file was there(I was accidentally on a different machine where that file was not there), but now I have a new question....
*why can my superadmin always login without a password? * It is like the password is not being changed or something. I no longer get any errors, but the new sip password just doesn't work in the login portal and I have to use a blank password(ever since I reset it using the command inthe docs below). I wish it would prompt me for the superadmin password or something...you would think it would do this after you uninstall and reinstall sipxecs since you are cleaning the system but obviously some data was leftover and so it though it already had a password :(. How to resolve this? thx, dean On Sun, Aug 17, 2008 at 12:00 PM, Dean Hiller <[EMAIL PROTECTED]> wrote: > I lost my superadmin password and then reset it according to the docs... > > http://sipx-wiki.calivia.com/index.php/SipX_ConfigServer_Troubleshooting#Forgot_superadmin_password > > Then I try to change the sip password(which I think is the web login > password) and I get > An internal error has occurred. Click > here<https://sipx.myvoicetouch.com:8443/sipxconfig/app?service=restart>to > continue. > > Looking futher, it is getting permission denied on a NON-EXISTENT file(I > checked and the directory mailstore > does not even exist let alone the file itself). How do I fix this? I > completely did a "yum remove sipxecs" and reinstalled it. Is there a better > way to clean up on an uninstall? Error below(from inside webpage as docs > said...ps. that was cool!!!).... > > <tr class="exception-name"> > <td > colspan="2">org.apache.tapestry.BindingException</td> > > </tr> > > <tr class="exception-message"> > > <td colspan="2">Exception invoking listener method onOk > of component EditUser/formActions: Exception invoking listener method commit > of component EditUser: Failure invoking listener method 'public void > org.sipfoundry.sipxconfig.site.user.EditUser.commit()' on [EMAIL PROTECTED]: > java.io.FileNotFoundException: > /var/sipxdata/mediaserver/data/mailstore/superadmin/savemessage.vxml > (Permission denied)</td> > > > > -- > Dean Hiller > CEO/Founder of Extreme Software Offshoring > http://xsoftware.biz > http://www.linkedin.com/in/deanhiller > Beijing Cell: 136-991-41547 > US Phone: 303-376-5776 > > -- Dean Hiller CEO/Founder of Extreme Software Offshoring http://xsoftware.biz http://www.linkedin.com/in/deanhiller Beijing Cell: 136-991-41547 US Phone: 303-376-5776
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