Dittos…
Three or so years ago Tony and I worked hard to get the Audiocodes so they worked well… it always seemed like we were fighting one thing or another with them. Others have had luck with them. Maybe they were using the PRI/T1 gateways… but the analog gateways were nothing but a pain. These were the mp-104 and 108’s. I haven’t touched a 114 or 118. Found the Patton units and haven’t looked back. They all have their little quirks. I keep running into little firmware bugs that drive me crazy that take forever to get fixed but usually they aren’t show stoppers or audio quality problems. As Tony mentioned (twice), support is the biggie. Non-existent with Audiocodes, easy with Patton. Mike From: Tony Graziano [mailto:[EMAIL PROTECTED] Sent: Friday, October 31, 2008 8:09 PM To: [EMAIL PROTECTED]; Picher, Michael; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Low Volume on PSTN calls 1. They give direct support. 2. Their manuals for the Smartnode line are well thought out and very heavily documented (4-500 pages I think). 3. The devices are highly configurable. You can do things with them like schedules, and user matching on outbound calls to pick a "certain" POTS lines for a certain user (if that matters anymore). I have never had one lockup, they are very good at sensing disconnects (faster than AudioCodes) and I've never had an audio problem with their gear. Since the config can be downloaded to a text file, you can also "cut/paste" a config into a unit via serial/telnet. The interface commands are robust and remind me of a Cisco/Juniper OS. Did I mention they give direct support? >>> "IT Services" 10/31/08 7:22 PM >>> Thank you for the help! So with the Patton gateways, there were no problems with the volume on either end of the PSTN calls? What else did you like about the Pattons? Thanks… tommy ________________________________ From: Tony Graziano [mailto:[EMAIL PROTECTED] Sent: Friday, October 31, 2008 3:38 PM To: IT Services; [EMAIL PROTECTED]; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Low Volume on PSTN calls No. That is the function of the phone itself. Once the gateway sends the calls into your network it is digital. Gain is a function of the analog gateway before it is converted and streamed. There is no way that I know of to increase the volume of this until it hits your end user device (phone), which is why people turn up the volume on their phone to hear better. I saw lots of problems with Audiocodes, volume, disconnect, lockups. I turned mine off and put in a Patton gateway and haven't had to touch it since. >>> "IT Services" <[EMAIL PROTECTED]> 10/31/08 6:24 PM >>> Hi there: An update: 1. Volume on the receiver end of PSTN calls is fine. 2. Volume on the IP phones (the caller-side) of PSTN calls is very low. 3. Volume is fine for IP phone to IP phone calls. 4. Increasing the Gain did not help on the IP side. Is there a setting on the gateway (audiocodes) that can increase only the volume to the IP phone? Thanks for your help! tommy -----Original Message----- From: Picher, Michael [mailto:[EMAIL PROTECTED] Sent: Friday, October 31, 2008 1:44 AM To: IT Services; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Low Volume on PSTN calls Look for a setting on the physical line in the gateway called gain. Increase the gain in small steps. The more you amplify the analog line the more you'll hear. There's good and bad on the analog line (static / echo). Tweak it up slowly until it is acceptable. There will be a happy medium in there somewhere. Mike > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:sipx-users- > [EMAIL PROTECTED] On Behalf Of IT Services > Sent: Thursday, October 30, 2008 6:47 PM > To: sipx-users@list.sipfoundry.org > Subject: [sipx-users] Low Volume on PSTN calls > > Hi all: > > I'm using 3.10.2 with audiocodes gateways. Internal calls are fine in > terms of volume. But incoming and outgoing calls via PSTN have very low > volume. Is there anything I can do to increase the volume on these > calls > yet maintain the volume on internal calls? > > Thanks! > > > > Notice of Confidentiality: > **This communication and any of its attachments is intended for the use > of the person or entity to whom it is addressed and may contain > information that is privileged and confidential or subject to > copyright, the disclosure of which is governed by applicable law. If > the reader of this message is not the intended recipient, or the > employee or agent responsible for delivering it to the intended > recipient, you are hereby notified that any dissemination, > distribution, or copying of this information is STRICTLY PROHIBITED. If > you received this message in error, please notify the sender > immediately and permanently delete originals, copies & printouts of > this E-mail. Thank you.** > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users Notice of Confidentiality: **This communication and any of its attachments is intended for the use of the person or entity to whom it is addressed and may contain information that is privileged and confidential or subject to copyright, the disclosure of which is governed by applicable law. 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