On Thu, 2009-04-16 at 16:26 +0100, [email protected] wrote:
> 
> Hi gang, more noob questions, 
> 
> I've just had a new Samsung Ubigate gateway installed on a digital
> link to my Siemens PBX, but we're having some teething troubles.  Call
> quality is now excellent, but users are complaining about calls
> suddenly dropping part way into the call, and I've got the Samsung lab
> engineers on the case right now.  However, I've noticed that any call
> going through the gateway is still showing as active in my call
> records on Sip-X,.  The only calls in the historic area are IP to IP
> or ones that clearly faiiled.  Any ideas what might be causing this
> issue?  What the gateway is doing wrong to not stop the records?  I'm
> running 3.10.2 untouched from the build disc. 

The calls are terminated by seeing the BYE request/response go through
the proxy, so if that isn't being routed correctly then it would cause
the calls to appear to last longer than they really do.

I'd focus on diagnosing the call-drop problem first - it's likely the
solution will fix the CDR problem.


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