The setting to specify how many digits the extensions are is under the 
System --> Dial-Plan --> VoiceMail.

 Then just change the VoiceMail and AA extensions.

 Jhony


Dale Worley wrote:
> sipXecs has a configuration setting to specify the number of digits in
> an extension.  (Although I can't find this setting in the GUI any more.
> Any idea where it is hidden?)  This setting is used in several places.
> The ones that I know of are:  1) When the Auto-Attendant accepts an
> extension number to which to transfer.  2) When matching the 8xxx
> extension which sends a call directly to extension xxx's voicemail.
>
> However, there is no cross-checking (that I can see) between the
> extensions (users) that are created and the number of digits setting.
> This makes it possible to mess things up nicely.  For example, I can
> define an extension 8123 even when the digits setting is 3.  Then nobody
> can dial ext. 8123 -- the call is always sent directly to ext. 123's
> voicemail.
>
> The problem is even messier because we always have valid extensions that
> don't have the specified number of digits:  0, superadmin, and any
> user-name based aliases.
>
> It seems like we should be checking that extensions, or at least,
> extensions that are all digits, match the specification.
>
> Dale
>
>
>
>   

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