On Mon, 2009-05-18 at 08:22 -0700, Charles Chalekson wrote: > I have just upgrade to 4.0 and am having issues receiving VM properly. > I will leave a message to one of the users and the VM does not show up > on the BLF indicator, on the web gui for that user and is not > delivered through email notification that has been set up for that > account [it was working fine in 3.10]. I have also tried pressing # > after leaving the message which does not change the situation. This > is a iso install to 4.0. If I go to call history, the call is listed > as going to VM for that extension. > > What is the most preferable thing to upload for troubleshooting, > uploading a trace of one of these calls or uploading the merged call > log???
A snapshot is really best. The logs to look in for errors before you open an issue are mediaserver.log (which answers the call), mediaserver_cgi.log (which is the vxml backend and mailstore), and httpd_error_log (the web server those cgis are running in). _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
