On Mon, 2009-05-18 at 08:22 -0700, Charles Chalekson wrote: > I have just upgrade to 4.0 and am having issues receiving VM properly. > I will leave a message to one of the users and the VM does not show up > on the BLF indicator, on the web gui for that user and is not > delivered through email notification that has been set up for that > account [it was working fine in 3.10]. I have also tried pressing # > after leaving the message which does not change the situation. This > is a iso install to 4.0. If I go to call history, the call is listed > as going to VM for that extension. > > What is the most preferable thing to upload for > troubleshooting, uploading a trace of one of these calls or uploading > the merged call log???
Since no method shows the voicemail message as existing, the most likely possibility is that the voicemail system is failing to store the message correctly. Check the logs for it: mediaserver.log, mediaserver_cgi.log, and vxmlengine.log. Dale _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
