The easiest way to debug this: - Enable debug level 5 on AC Gateway. - Go to Message log screen on the AC GW and then make an inbound call through Attendant. The message log should show the request sent and response received which should give enough info to debug this. svs ----- Original Message ----- From: "Tony Graziano" <tgrazi...@myitdepartment.net> To: <m...@calcom.us>; <sipx-users@list.sipfoundry.org> Sent: Saturday, July 18, 2009 10:31 AM Subject: Re: [sipx-users] Incoming calls are dropped when I dial an extension
> It sounds like the gateway is not handling the refer properly. I don't use > audiocodes anymore, but that kind of behavior can be other things. Make > sure you have the correct or recent firmware. You should be able to get > some help from this list because a lot of people here use audiocodes too. > > Tony > -----Original Message----- > From: Cesar Artiga <m...@calcom.us> > To: <sipx-users@list.sipfoundry.org> > > Sent: 7/18/2009 11:27:18 AM > Subject: [sipx-users] Incoming calls are dropped when I dial an extension > > Hi, > > I have a problem that I need help with. When I call in the Auto Attendant > responds without any problem, but the call is dropped soon after I dial > the extension (200). With that said any calls from the inside go out > without a problem, which would mean that the Gateway is working just fine. > I also can call, without a problem, any of the other extensions that I > have configured. > > Here is what I have: > Router with QoS enabled > SipX 4.0.1 > Audio Codes MP-108 Gateway > Polycom 430 > > Chances are the problem is somewhere between the chair and the keyboard > because I made a similar configuration work in the past. > At one point I even opened all ports going to the server just to make sure > that it wasn't an issue with my router. I have also re-installed SipX to > make sure that it wasn't an installation problem. > > Any help and/or suggestions will be greatly appreciated. > > Thanks, > > -Cesar > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
