Is someone preparing documentation on the functionality that will be supported with the new XMPP support being implemented in sipXecs 4.2 via Openfire? I have looked at all of the issues in the JIRA and what is available on the Wiki, but I have not been able to determine what exactly will be supported. The specific questions I have are: 1. Will this function be tied into the status server and propagate the XMPP status via the Resource List? 2. Is the instant messaging function on the Polycom phone XMPP based and will it work with the XMPP server being implemented on the SCS? 3. Is the Presence/Status on the Polycom phone XMPP based and therefore can it be used to set the status of the user? 4. How will the XMPP status be shown on the soft client (i.e. Attendant station)? The source for the questions come from a customer who has been using the Polycom Buddy Watch function on the Attendant Console. A Polycom 650 with three expansion modules has been configured to monitor the status of the employees using Buddy Watch. The company employees, all of whom use Polycom phones, have been instructed to set their status on the phone to "Away" when they leave for lunch or are in a meeting. This changes the icon on the Attendant Console and is used by the Attendant to decide call handling - transfer the call to the user, send the call directly to the user's voicemail, or route to another employee. Polycom's support of the BLF function in sipXecs is not integrated with the presence status on the phone so changing status has no affect on their icon on the Attendant Console. It appears that with JIRA XX-5994 that user Call Forwarding rules are being integrated with the function to allow users to make decisions on call routing, but it also would make sense to provide visibility to the Attendant. If the Polycom phones were integrated with the new XMPP function and there is a soft client like the Advatel Phone Easy IP Console or an enhanced Nortel (CounterPath) soft phone that provides status of users, then this function appears to meet the requirements of the customer. Sincerely, Dave Deutschman Managing Partner Innovational IP Solutions, LLC PO Box 983 Bothell, WA 98011 206.965.9586 x 301 (o) 425.478.9642 (m) <mailto:3...@sipx.isdomain.net> 3...@sipx.isdomain.net (s) www.innovational.net <http://www.innovational.net/> "The information transmitted is intended only for the person or entity to which it is addressed and may contain proprietary, confidential and/or legally privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from all computers."
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