We have the following platform:
• SIPxecs 4.0.2
• Polycom 320/330
• Audiocodes TP260
The problem comes when I call autoattendant, the call is only transferred to
the operator not to the selected extension but, if the user is assigned a DID
if you can receive the call via the autoattendand. I tried to see the problem
in the log of the IVR, but no error, only transferred to the extension but it
is actually selected by the operator answered
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