Naming the file  Customers.csv  and attempting to import it gives me the error 
message, and the attached log file entries.

Doing *NOTHING* except renaming the file to  Phonebook.csv  allows me to import 
it with no errors.

It's worth noting that there *IS* no column 84 on line 3 (regardless of whether 
you count the header line and whether you start counting at 0 or 1)
I created the file, and I'm able to bring it up in Notepad or Excel, change it, 
and save changes, so it wouldn't seem to be a permission issue...


Mike Burden
Lynk Systems, Inc
e-mail: m...@lynk.com
Phone: 616-532-4985



-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org 
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Damian Krzeminski
Sent: Thursday, December 10, 2009 11:15 AM
To: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Phone Book Import

Burden, Mike wrote:
> Good morning,
> 
> I had one  .CSV  file called  phonebook.csv  that contained Employees,
> Customers, and Vendors.  I imported that file without a problem.
> 
> Then I decided to split this into  Customers.csv, Employees.csv, and
> Vendors.csv.   When I try to import any of these, I get:
> 
> An internal error has occurred. Click here to continue, and the system
> throws me back to a login prompt.  No message of any kind is written to
> any of the logfiles in /var/log.

All internal errors are logged into sipxconfig.log. If that does not work
you have bigger problem than not importing your phonebook.

> 
> After about half an hour of trying to figure out if I had too many
> carriage returns, not enough carriage returns, too many commas, not
> enough commas, etc, I finally renamed  Customers.csv  to  Phonebook.csv 
> and it worked!
>  
> The “How to” page
> (http://sipx-wiki.calivia.com/index.php/How_to_configure_Phone_Directory)
> doesn’t mention that the  .CSV  file has to be named  Phonebook.csv.
> 
> Is there a bug here, or should this be documented, or am I missing
> something?
> 

I will be *really* surprised if this turns out to be a filename problem.
Can you please reproduce it one more time and attach sipxconfig.log here.
Cleaning logs before reproducing this will help.
Damian

_______________________________________________
sipx-users mailing list sipx-users@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
sipXecs IP PBX -- http://www.sipfoundry.org/

Attachment: sipxconfig.log
Description: sipxconfig.log

Attachment: Customers.csv
Description: Customers.csv

_______________________________________________
sipx-users mailing list sipx-users@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
sipXecs IP PBX -- http://www.sipfoundry.org/

Reply via email to