And, as long as his ITSP is actually routing in on 5080.  Do a packet
capture on the outside interface of pfSense to verify!

 

From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] 
Sent: Saturday, January 02, 2010 4:05 PM
To: Picher, Michael
Cc: scottlawr...@avaya.com; cm.rawli...@gmail.com;
sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] OpenSource Firewall

 

What does matter in this instance is:

 

MOH

ITSP

HUNT GROUPS

 

I can say without a doubt if the above is setup and the ITSP doesn't do
something "weird" with MOH, it will always work assuming pfSense is
setup properly. That has been evidenced repeatedly by many others.

 

1. MOH should be disabled (the moh uri removed from the phone).

2. MOH can be enabled on sipxbridge.

3. Phone needs to be at formware 3.1.3RevC (not any version 3.2),
bootrom 4.2.

4. Phones need to have a secondary line, unique to each phone, for hunt
group use ONLY.

 

I suspect it is a hunt group configuration. Hunt groups can also NEVER
CALL THE SAME NUMBER MORE THAN ONCE in the configuration, there are
several other no-no's, but if you do this, and your ITSP is not
substandard, "it_will_always"work".

 

Good luck.

On Sat, Jan 2, 2010 at 3:48 PM, Picher, Michael
<mpic...@cmctechgroup.com> wrote:

And for that matter, pfSense isn't the problem...  we know that works if
setup properly.

Mike


-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org

[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony
Graziano
Sent: Saturday, January 02, 2010 12:37 PM
To: scottlawr...@avaya.com; cm.rawli...@gmail.com
Cc: sipx-users@list.sipfoundry.org

Subject: Re: [sipx-users] OpenSource Firewall

I think his issue is related to his itsp or gateway and how it relates
to
moh settings and hunt groups.

He needs to remove the moh from the phones, test without a hunt group,
then
ask for assistance on how to properly setup the hunt group.

I've never seen an issue with tgis except for a hunt group config that
"would_never_work" because of a lack of understanding on how it should
be
constructed. Hunt groups do have gotchas.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: sipx-users-boun...@list.sipfoundry.org
<sipx-users-boun...@list.sipfoundry.org>
To: Chris Rawlings <cm.rawli...@gmail.com>
Cc: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org>
Sent: Sat Jan 02 12:20:01 2010
Subject: Re: [sipx-users] OpenSource Firewall

On Sat, 2010-01-02 at 11:52 -0500, Chris Rawlings wrote:
> i am still having the issue where incomming calls routed to something
> that has MoH the phones that are connected to the SipX PBX do not stop
> ringing when an incomming caller hangs up before the call is picked
> up.
>
> The phones will continue to ring for the duration of the MoH files
> length and once the end of the MoH file has been reached the call
> drops finally.

Can you break that down into simple steps?

How do you get to providing MoH while phones are ringing?

What phones are you using?

How are you connected to the outside caller (coming in a SIP Trunk from
what provider, some gateway) ?


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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.

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