you have to create an "EFK" entry in
/etc/sipxpbx/polycom/polycom_sip.cfg here is what I added:
<efk>
<version efk.version="2" />
<efklist
efk.efklist.1.mname="blndxfer1"
efk.efklist.1.label="Blind Transfer"
efk.efklist.1.status="1"
efk.efklist.1.action.string="$P1N4$$Trefer$"
/>
<efkprompt
efk.efkprompt.1.status="1"
efk.efkprompt.1.label="Extension: "
efk.efkprompt.1.userfeedback="visible"
efk.efkprompt.1.type="numeric"
/>
</efk>
<softkey
softkey.1.label="BlindXfer"
softkey.1.action="!blndxfer1"
softkey.1.enable="1"
softkey.1.precede="1"
softkey.1.use.idle="0"
softkey.1.use.active="1"
softkey.1.use.alerting=""
softkey.1.use.dialtone=""
softkey.1.use.proceeding=""
softkey.1.use.setup=""
softkey.1.use.hold="1"
softkey.feature.newcall="1"
softkey.feature.endcall="1"
softkey.feature.split="1"
softkey.feature.join="1"
softkey.feature.forward="1"
softkey.feature.directories=""
softkey.feature.callers=""
softkey.feature.mystatus="1"
softkey.feature.buddies="1"
softkey.feature.basicCallManagement.redundant="0"
/>
You then have to resend profiles on the phones.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676
On 1/4/2010 10:23 AM, Austin Curry wrote:
I am trying to configure one of the softkeys on the polycom phones
with a forward (transfer) key.
I am unsure where in the phone profile to set this up?
I know the hard key is available, but the client wants to keep the
same configuration as it was from a previous provider.
It will be used on Polycom IP 601's and 550's.
Thanks,
Austin
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