I'm not sure forward softkey is the same as an EFK blind transfer.

Go to the user line, on the phone, click "diversion' and enable "forward"
and resend the profile to the phone. Alternately this can be done from the
sipxconfig ui by the user.

Is that what you were looking for or did I misunderstand the request?

On Mon, Jan 4, 2010 at 11:41 AM, Josh Patten <jpat...@co.brazos.tx.us>wrote:

>  you have to create an "EFK" entry in /etc/sipxpbx/polycom/polycom_sip.cfg
> here is what I added:
>
> <efk>
>       <version efk.version="2" />
>       <efklist
>         efk.efklist.1.mname="blndxfer1"
>         efk.efklist.1.label="Blind Transfer"
>         efk.efklist.1.status="1"
>         efk.efklist.1.action.string="$P1N4$$Trefer$"
>       />
>       <efkprompt
>         efk.efkprompt.1.status="1"
>         efk.efkprompt.1.label="Extension: "
>         efk.efkprompt.1.userfeedback="visible"
>         efk.efkprompt.1.type="numeric"
>       />
>    </efk>
>    <softkey
>      softkey.1.label="BlindXfer"
>      softkey.1.action="!blndxfer1"
>      softkey.1.enable="1"
>      softkey.1.precede="1"
>      softkey.1.use.idle="0"
>      softkey.1.use.active="1"
>      softkey.1.use.alerting=""
>      softkey.1.use.dialtone=""
>      softkey.1.use.proceeding=""
>      softkey.1.use.setup=""
>      softkey.1.use.hold="1"
>      softkey.feature.newcall="1"
>      softkey.feature.endcall="1"
>      softkey.feature.split="1"
>      softkey.feature.join="1"
>      softkey.feature.forward="1"
>      softkey.feature.directories=""
>      softkey.feature.callers=""
>      softkey.feature.mystatus="1"
>      softkey.feature.buddies="1"
>      softkey.feature.basicCallManagement.redundant="0"
>    />
>
>
> You then have to resend profiles on the phones.
>
> Josh Patten
> Assistant Network Administrator
> Brazos County IT Dept.
> (979) 361-4676
>
>
> On 1/4/2010 10:23 AM, Austin Curry wrote:
>
>  I am trying to configure one of the softkeys on the polycom phones with a
> forward (transfer) key.
>
> I am unsure where in the phone profile to set this up?
> I know the hard key is available, but the client wants to keep the same
> configuration as it was from a previous provider.
> It will be used on Polycom IP 601’s and 550’s.
>
>
>
> Thanks,
>
>
>
> Austin
>
>
>
>
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Email: tgrazi...@myitdepartment.net

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