The only way to interact with the ACD login/logout function from the phone
is via the keypad (*86). You cannot toggle, you can creat two speeddials
(one for login, the other for logout).

Unless someone wants to create a plugin to use the phones microbrowser...

On Mon, Jan 18, 2010 at 4:21 AM, Ola Samuelson <ola.samuel...@attendit.se>wrote:

>  Hi all!
> I have a client with ACD queues and from time to time is appears as if the
> agents are logged out. No calls are sent
> to phones but agent status in webgui says "signed in". If he sets agent
> status to out and then in again - it starts to work.
>
> Known bug?
>
> Note: they sign in once and stay signed in "for ever". That is the way they
> want it. They are using latest 4.0.4.
>
> I don't know if there is a solution to this but i would like to find a way
> to make it easy to sign in/out
> by using function keys on their snom 320 phone.
>
> Anyone know how to config function key to:
> - press to toggle/signed in/out
> - a bonus if it is lit when agent status is "signed in"
>
> Thank you.
>
>
>
> --
>
> *Vänliga Hälsningar/Best Regards*
>
> *Ola Samuelson
> *
>
>
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