You need to deactivate any firmware that is active. You need to upload the original ZIP file from Polycom, do not unzip it.
On Mon, Jan 18, 2010 at 10:12 AM, Austin Curry <aus...@dnsms.com> wrote: > I am having an issue when activating the polycom 3.1.3C firmware. > > When attempting to activate the firmware file, I get redirected to a page: > “An internal error has occurred click here to continue” > > I am booted out of sipxecs and back the login screen. > Viewing the source of that page reveals the following exception: > > > > Exception: > > Exception invoking listener method onSave of component > upload/EditUpload: Failure invoking listener method 'public void > org.sipfoundry.sipxconfig.site.upload.EditUpload.onSave()' on > $editupload...@3c1[upload/EditUpload]: java.io.FileNotFoundException: > /var/sipxdata/configserver/phone/profile/tftproot/SoundPointIPLocalization/Chinese_China/SoundPointIP-dictionary.xml > (Permission denied) > > > > > > Sipxecs version 4.0.4-017289 2009-11-19T18:15:29 ecs-centos5 > > CentOS 5.2 > > > > The same issue occurs weather I am using the split or combined firmware. > > I have had this issue occur on more than one server in different locations. > > > > I do not have any custom permissions on that directory or contained files. > I have looked at the issue tracker and am unable to find an issue relating > to this. > > Does anyone know of a fix or should I post to the tracker? > > > > > > > > Austin Curry > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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