ok, thank you Scott. Good to know what to expect.
*Vänliga Hälsningar/Best Regards*
/Ola Samuelson
/Tänk på miljön! Skriv inte ut detta mail om det inte är absolut
nödvändigt.
2010-01-21 13:49, Scott Lawrence skrev:
On Thu, 2010-01-21 at 13:01 +0100, Ola Samuelson wrote:
Hi!
When using the acd of 4.0.4 i find that there is a delay in
transferring the
call to the agent when the receiver is lifted. The delay makes it
impossible
to speak as soon as you have lifted the receiver. If you do the other
party will
miss the first seconds of what you say. There is reportedly a beep
heard a short moment after you pick up. If you start to talk then
everything is fine.
Calling to same phone using hunt group works perfectly without delay.
Is this how it should be?
Yes - for now, that is the expected behavior.
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