Either would work if the alias is input correctly. Where it would not work is when you have the user DID set as the destination for all calls (operator, but input the user line instead). As long as you dont have a user set for the operator and dont have all calls destined for that account, it will always work.
On Fri, Feb 5, 2010 at 4:15 PM, Jeff Gilmore <j...@thegilmores.net> wrote: > I have been reading Michael's excellent book, but I must admit I am remain > confused on this question: > > In my system (for a residential neighborhood), the vast majorty of calls go > directly to each household via a DID alias added to their user. However, I > want to add a single DID to be answered by an autoattendant so people can > call in for conferences, remotely listen to voicemail, or transfer to > certain internal-only extensions. > > I have not been able to figure out how to set this up. In particular, > should I associate this special DID with the autoattendant dial plan, or > create a phantom extension and forward to the autoattendant extension, or > something else? I tried a few things, and none seemed to work yet. > > Thanks, > > Jeff > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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