If your remote phone iis not on a vpn connection you have 2 items to check.
Your remote router needs to have spi and alg functions turned off. Look at the registration in sipx for it, there should be 2 ip addresses, the public internet one, then the private one. If they are both not there it won't work. Your sipx firewall may not be confgured correctly either. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: sipx-users-boun...@list.sipfoundry.org <sipx-users-boun...@list.sipfoundry.org> To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> Sent: Thu May 20 06:59:10 2010 Subject: [sipx-users] Remote office problem Hi to all.. I'm a little bit stuck here and I need some help. I have set up the sipX at my office to which are 3 phones connected (on the same subnet). The phones are Snom 300, Grandstream GXP2000 and Yealink SIP T-20. All 3 phones register to sipX, and they can make calls to each other. Then I tried to put another phone as a remote worker in a remote office. It is also a Snom 300. It can register to sipx and i can call my internal phones but there is no audio coming back to it. Another issue is that the media is not routing direct to between the phones. All the media is trying to get to sipx at first. That's what I don't want to happen. In that the call is coming to my snom but then the snom tries to send the RTP packets back to sipx and that's where they end. I'm don't know where the problem is.. I have setup a domain on dyndns which is set as a static dns entry in my router which points to the sipx. All necessary ports are open. Has somebody an idea? -- Irena Dolovčak _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
