There is no way to reliably assume the first name will always fir in the
space provided either. There is limiyed pixel space. I find myself having to
"abbreviate" for some users, so adjusting the template might only give you a
few less clicks.

============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: sipx-users-boun...@list.sipfoundry.org
<sipx-users-boun...@list.sipfoundry.org>
To: IT Services <itservi...@apiwellness.org>
Cc: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org>
Sent: Mon May 24 21:19:58 2010
Subject: Re: [sipx-users] POLYCOM configuration - display FIRST NAME of user

On Mon, May 24, 2010 at 4:39 PM, IT Services <itservi...@apiwellness.org>
wrote:
> As the default, the polycom phone display shows the extension number. I
> want to display the first name of the user.

I would think you can change the screen name field on the SIP Line
Settings.  For example, if the default is  2...@example.com, change it
to simply  Joe.  Unfortunately you have to change it for every phone,
unless you change the velocity template.
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