Does your SipX implementation support remote users? What port does you ITSP send incoming calls when you use IP authentication vs. when you use registration?
When you support remote users, the phones register using port 5060 and must authenticate with SipX to connect. If your ITSP tries to connect to port 5060 in this situation, the incoming call will fail authentication (which it sound like that is what is happening to you -- I haven't looked at your trace). Your ITSP should send incoming calls to port 5080. I've run into this problem with Vitelity in the US. Vitelity is an *-based ITSP. * will allow you to use IP authentication but, will only direct calls to port 5060 with IP authentication. Using register, * will direct calls to the address and port specified in the registration. -----Original Message----- From: Jeff Ferrara [mailto:jferr...@rhino.com.au] Sent: Thursday, June 17, 2010 11:43 AM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] Incoming calls failing on SIP trunk Hello, Sorry if this gets posted twice, Im resending since its been a few hours and I still haven't seen it hit the list. . . I am having some trouble with a SIP trunk that we are testing at the moment. The ITSP uses IP authentication (no periodic registration) and I can make outbound calls with no problems at all, however I don't seem to be able to establish an incoming call (from the PSTN). As far as I can see, the call appears to reach the sipXecs server correctly but is rejected without being passed on to the auto attendant. I have also tried adding the DID number as an alias to one of the users with the same result. We have tested an account with the same ITSP which required registration and this worked correctly. The box running sipXbridge is behind a pfSense gateway with 1:1 NAT setup to point to it. I have attached what I see in sipXproxy.log when an incoming call is placed and subsequently fails, I have also uploaded a snapshot to http://www.ffej.net/sipxsnapshot.tar.gz - If somebody could point me in the direction of what I am doing wrong It'd be greatly appreciated. Thanks, Jeff _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/