Matt, The provider may very well be fine but maybe something in THEIR upstream provider. I've seen this before with routing problems and they don't think to look past their stuff.
The hard part is finding somebody at the provider who cares enough to really dig in and find the problem. Mike On Fri, Jul 30, 2010 at 8:40 PM, Matt White <mwh...@thesummit-grp.com>wrote: > >>> Michael Scheidell <michael.scheid...@secnap.com> 07/30/10 5:42 PM >>> > >>>I went for about 3 days testing every button I could, but later > foundout that I needed to totally delete the gateway and itsp >>>account > andput it back in correctly for it to actually work. > > Thanks for the tips but this call issue is not related to changes in the > gateway. Its at the providers ends. The sip traces look clean and we are > confident its a provider issue. I am not a sip engineer by any means but I > can follow a sip trace well enough and debugged enough trunks in my day to > know when its the provider. I've analysed the pcaps and good calls and bad > calls signal exactly the same...so any difference has to be on their side of > the network. > > I'll report back when the provider admits his faults ; -) > > As for your gateway config issues, I would suspect you have a larger issue. > Changes to your gateway should happen almost instantly and the service > should restart within seconds. Even in some of our largest deployments, you > should be able to restart the proxy, register and trunking services within > seconds of making a change. > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- There are 10 kinds of people in this world, those who understand binary and those who don't. mpic...@gmail.com blog: http://www.sipxecs.info call: sip:mpic...@sipxecs.info <sip%3ampic...@sipxecs.info>
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