I'm having almost the same problem. I added a "ciscoplus 7975" phone as a device and suddenly I'm getting "Internal Error" from the WebGUI every time I try to reach a page showing the listing of this device. Is there any way to remove this device from the command line directly in the database, without needing to export, reinstall and import? I can't delete it from the WebGUI.
The "database drop-index" solved some issues, but I still have the problem stated above. /Staffan On 17 aug 2010, at 07.27, Jesse Reynolds wrote: > Thanks guys. If it happens again I'll try rebuilding the index, which sounds > likely as the error message involved lucene. > > Exporting and importing the user data into a new install is also a good trick > to have up ones sleeve. How do you do this? I can't see an export function on > the web interface. Is there a script somewhere to do this? Or are you talking > getting down and dirty with postgres? > > Cheers > Jesse > > On 17/08/2010, at 3:49 AM, Tony Graziano wrote: > >> I've seen this after updates, where the data looked good and reindexing did >> not help. Exporting and importing the user data into a new install is what >> got me over the hump. >> >> On Mon, Aug 16, 2010 at 2:18 PM, Michael Picher <mpic...@gmail.com> wrote: >> I've also seen issues like this crop up when there is bad data in the >> database. Maybe try an export of accounts and look for bad data. >> >> >> On Mon, Aug 16, 2010 at 1:15 PM, Douglas Hubler <dhub...@ezuce.com> wrote: >> On Mon, Aug 16, 2010 at 3:23 AM, Jesse Reynolds <je...@va.com.au> wrote: >> > Well reverting to a backup I made just before the problem occurred has >> > fixed the issue for now. >> >> You can tell sipXconfig to rebuild it's index >> >> su -l sipxchange sh -c "sipxconfig.sh --database drop-index" >> >> > Is user info stored in postresql, or xml files? (Or both?) >> >> postgres is master copy, all other user information is replicated >> mostly automatically or you can force a replication by hitting send >> profiles to all servers. >> >> There is a fix related to lucene was made on 4.2 dev branch by avaya >> that should be merged in. I'm in the process of identifying the safe >> fixes and pulling them in. >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> -- >> There are 10 kinds of people in this world, those who understand binary and >> those who don't. >> >> mpic...@gmail.com >> blog: http://www.sipxecs.info >> call: sip:mpic...@sipxecs.info >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: tgrazi...@voice.myitdepartment.net >> Fax: 434.984.8431 >> >> Email: tgrazi...@myitdepartment.net >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: helpd...@voice.myitdepartment.net >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > Jesse Reynolds > Virtual Artists Pty Ltd - http://www.va.com.au/ > Phone: 08 7120 7134 (Adelaide) or 02 9043 2288 (Sydney) Mobile: 0414 669 > 790 > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Staffan Kerker mail/sip/xmpp: staf...@kerker.se "Don't get involved in politics man, just play the gig..." /Sgt Floyd, Electric Mayhem Band
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